Enhanced Service Coordinator

About the role

The Service Coordinator at The Village of Spring Meadows, Jackson, Michigan, plays a crucial role in coordinating programs and services to help residents maintain a good quality of life and age in place. This position involves assessing and identifying resident and family needs, networking with community organizations, and providing various forms of support.

Responsibilities

• Assess and identify resident and family needs and outside resources to meet those needs.
• Initiate and complete psychosocial assessments, interviewing patients, families, and others to evaluate current conditions and identify adjustments.
• Provide general case management and referral services, maintaining complete and updated resident files.
• Monitor and manage supportive services as needed.
• Carefully coordinate services for optimal living, including aging in place and wellness philosophies.
• Complete Care Plans/Quarterly Monitoring for residents needing referrals and follow up on all services post-implementation.
• Submit Semi-Annual Performance Reports to HUD to maintain funding for the Service Coordination program at the property.
• Engage all residents to identify areas of need and make necessary referrals.
• Organize and promote resident involvement in on and off-site programs.
• Aid in the coordination of home care services to enable independent living and aging in place, including developing a Resource Directory listing service providers.
• Continuously educate residents (and staff) on various matters including service availability, application procedures, resident rights, health/safety/fitness, and issues related to aging.
• Coordinate counseling, occasional visits from a nurse, preventative health screenings/wellness, and legal advocacy.

Requirements

A minimum associate's degree or equivalent in social work, psychology, or gerontology is preferred. Two or more years of experience in social service delivery with the elderly and/or family population is a plus. Demonstrated working knowledge of supportive services and other resources in the area served by the project, along with demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served, are also required.

Qualifications

• Good communication, comprehension, and interpersonal skills.
• Working knowledge of Windows, Microsoft Office Suite, and resident software data systems (AASC online, Care Guide, RealPage, OneSite, or similar related systems).

Skills/Abilities

• Good communication, comprehension, and interpersonal skills.
• Working knowledge of Windows, Microsoft Office Suite, and resident software data systems (AASC online, Care Guide, RealPage, OneSite, or similar related systems).

Benefits

Employees have early access to earned wages daily through PayActiv, generous paid time off, dental, vision, and ancillary benefit opportunities.

Pay

Details on pay are not specified in this posting but can be found by visiting www.pvm.org.

Schedule

The schedule for this position is not specified in this posting but can be found by visiting www.pvm.org.