Enhanced Service Coordinator

About the role

The Service Coordinator at The Village of Warren Glenn, Warren Michigan, plays a crucial role in supporting residents' quality of life and facilitating aging in place. This position involves coordinating various programs and services, assessing and identifying resident and family needs, and networking with community organizations to offer affordable and new services.

Responsibilities

• Assess and identify resident and family needs and outside resources to meet those needs.
• Initiate and complete psychosocial assessments, interviewing patients, families, and others to evaluate current conditions and identify adjustments.
• Provide general case management and referral services, maintaining complete and updated resident files.
• Monitor and manage supportive services where necessary.
• Congnrol and manage services for optimal living, including aging in place and wellness philosophies.
• Complete Care Plans/Quarterly Monitoring for residents needing referrals and follow up on all services.
• Submit Semi-Annual Performance Reports to HUD to maintain funding for the Service Coordination program.
• Engage all residents to identify areas of need and make necessary referrals.
• Organize and promote resident involvement in on and off-site programs.
• Aid in the coordination of home care services to enable independent living and aging in place.
• Develop a Resource Directory listing service providers.
• Continually educate residents on various matters including service availability, resident rights, health/safety/fitness, and aging-related issues.
• Coordinate counseling, occasional visits from a nurse, preventative health screenings, and legal advocacy.

Requirements

A minimum associate's degree or equivalent in social work, psychology, or gerontology is preferred. Two or more years of experience in social service delivery with the elderly and/or family population is a plus. Demonstrated working knowledge of supportive services and other resources in the area served by the project, as well as demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served, are required.

Skills/Abilities

• Good communication, comprehension, and interpersonal skills.
• Working knowledge of Windows, Microsoft Office Suite, and resident software data systems (AASC online, Care Guide, RealPage, OneSite, or similar related systems).

Benefits

Employees have early access to earned wages daily through PayActiv, generous paid time off, dental, vision, and ancillary benefit opportunities.

Pay

To expedite your interest, please visit www.pvm.org to complete an application (include compensation expectations).

Schedule

N/A