Engineering Tech II

About the role

Discover Westgate Myrtle Beach Oceanfront Resort, a beautiful, full-service resort overlooking the Atlantic Ocean and providing fun for all ages. Guests can kick back and relax in spacious accommodations, splash into our lazy river and pool, and head down the street to explore famous attractions like the Myrtle Beach Boardwalk. The Westgate team welcomes guests to Myrtle Beach, South Carolina, where you can help travelers enjoy an unforgettable, beach-going adventure with the whole family. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Responsibilities

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
• Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed.
• Diagnose, replace, and repair minor electrical components such as receptacles and ballasts.
• Troubleshoot and repair appliances and household fixtures.
• Understand HVAC systems and perform basic preventive maintenance and diagnostics.
• Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking.
• Repair or replace tiles, grout, vinyl, and carpet as required.
• Work with pools, spas, and water features, including chemical balancing and cleaning tasks.
• Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
• Operate resort operations devices and software effectively (HotSOS and other applicable systems).
• Communicate professionally through radios, phones, emails, and verbal interactions.
• Perform maintenance and cleaning tasks as required by resort management.
• Safely use hand tools, power tools, and battery-powered tools required for the job.
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
• Follow safety guidelines and practices.
• Recognize and identify potential safety hazards on the property.
• Communicate and interpret guest needs through positive interactions toward resolution.
• Adhere to all CFI/Westgate Resorts policies and procedures.
• Always represent Westgate Resorts professionally through appearance, attire, and behavior.
• Perform other tasks as assigned by resort operations leadership.

Qualifications

• High school diploma required.
• Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
• Must have and maintain a valid driver’s license.
• CPO (Certified Pool Operator) license as required by the resort.
• Written and verbal communication in English is expected.
• Demonstrate enthusiasm, self-motivation, with attention to detail.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Ability to be versatile, work well under pressure, and meet deadlines.
• Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
• Must communicate effectively with supervisors and resort leadership.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to