Engineering Tech II

Job Description

Supports resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
• Troubleshoot plumbing issues, make repairs, and replace fixtures and piping as needed
• Diagnose, replace, and repair minor electrical components such as receptacles and ballasts
• Troubleshoot and repair appliances and household fixtures
• Understand HVAC systems and perform basic preventive maintenance and diagnostics
• Repair interior and exterior walls, wall coverings, and ceilings, including texturing, painting, and caulking
• Repair or replace tiles, grout, vinyl, and carpet as required
• Work with pools, spas, and water features, including chemical balancing and cleaning tasks
• Participate actively in procurement and inventory processes to ensure materials and tools are available for work
• Operate resort operations devices and software effectively (HotSOS and other applicable systems)
• Communicate professionally through radios, phones, emails, and verbal interactions
• Perform maintenance and cleaning tasks as required by resort management
• Safely use hand tools, power tools, and battery-powered tools required for the job
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
• Follow safety guidelines and practices
• Recognize and identify potential safety hazards on the property
• Communicate and interpret guest needs through positive interactions toward resolution
• Adhere to all CFI/Westgate Resorts policies and procedures
• Always represent Westgate Resorts professionally through appearance, attire, and behavior
• Perform other tasks as assigned by resort operations leadership

Qualifications

• High school diploma required
• Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment
• Must be at least 18 years old and have a valid driver’s license to drive company golf carts
• Must be able to lift 50lbs and work in outdoor weather conditions
• Written and verbal communication in English is expected
• Able to be versatile, work well under pressure, and meet deadlines
• Able to communicate effectively with supervisors and resort leadership

Additional Information

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact