Engagement Manager

The Role

We are seeking an Engagement Manager to join our dynamic team. As an Engagement Manager, you will play a pivotal role in revolutionizing leadership development through generative AI. Your responsibilities will include:

• Building and growing strategic client partnerships, engaging across all levels of leadership
• Leading consultative deployment of our generative AI tools within enterprise accounts
• Delivering on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets
• Embedding deeply within client organizations, helping them unlock measurable value through clear use cases
• Championing behavior change by guiding clients through our consultative methodology
• Partnering closely with Sales during pre-sale and pilot phases to shape solutions
• Overseeing contracting and invoicing, ensuring a seamless experience
• Acting as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience

About Valence

We are the pioneers in leadership coaching for large enterprises in an AI-first way. Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture.

What You'll Do

As an Engagement Manager, you will:

• Build and grow strategic client partnerships, engaging across all levels of leadership
• Lead consultative deployment of our generative AI tools within enterprise accounts
• Deliver on strategic and commercial goals, consistently meeting or exceeding revenue, usage, and expansion targets
• Own the renewal and expansion process
• Embed deeply within client organizations, helping them unlock measurable value through clear use cases
• Champion behavior change by guiding clients through our consultative methodology
• Partner closely with Sales during pre-sale and pilot phases to shape solutions
• Oversee contracting and invoicing, ensuring a seamless experience
• Act as a client voice in product evolution, offering insights that help shape our roadmap and improve the user experience

What We’re Looking For

We are looking for someone with:

• 4+ years of experience in top-tier consulting, investment banking, or fast-paced, high-growth startups
• Exceptional client-facing skills with a proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders
• Structured problem-solving ability to break down complex challenges and connect the dots to craft solutions that drive results
• Prowess in influencing and executing, partnering with busy executives and keeping momentum across work streams
• Strong operational instincts, including a knack for managing details that elevate the overall experience
• Excellent communication skills, both written and verbal, with the ability to tailor your style to different audiences and settings
• Comfort with data, especially in Excel, and the ability to organize and synthesize information to create clarity and add value
• A bias for action, being self-motivated, solutions-oriented, and energized by challenges
• A growth mindset, actively seeking feedback and seeing every experience as a chance to learn and get better
• A clear "why" for this stage and space, being excited by the opportunity to join an early startup at the forefront of generative AI, with a mission centered on learning, leadership, and team development

What You'll Get

• Ownership & Rapid Growth
• Rapid growth opportunities with outsized missions from day one
• Direct responsibility for company-defining projects
• Transparency into strategy and decision-making with the executive team
• Influence on direction through real-time customer feedback and market insights
• AI-First Operator
• Work directly with cutting-edge AI models and next-generation platforms
• Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
• Establish yourself as a recognized leader in shaping how AI transforms work at a global scale
• Compensation
• Competitive salary including base + bonuses
• Comprehensive health coverage (medical, dental, vision) from day one
• Generous PTO, company-wide R&R shutdowns, and paid parental leave
• Retirement plan support for US and global employees
• Equity
• Meaningful ownership in a venture-backed company at a growth inflection point
• Financial upside that comes from scaling fast
• Top-up grants as we scale and you deliver exceptional performance — your compensation grows alongside your impact
• Top-Performing Culture
• A culture built for top talent: intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together