Engagement Manager
Job Summary
Serve as the primary point of contact for key SAP accounts, ensuring successful delivery and customer satisfaction across all SAP engagements.
Lead planning, execution, and governance of SAP projects or programs (S/4HANA, ECC, BTP etc.), including timelines, budgets, resources, and quality.
Develop and maintain trusted advisor relationships with senior business and IT stakeholders.
Collaborate with SAP solution architects, functional leads, and technical teams to ensure alignment between solution design and business needs.
Identify and mitigate program risks, issues, and scope changes while maintaining a strong delivery focus.
Drive continuous improvement, innovation, and value realization across the SAP landscape.
Manage contractual obligations, including scope, service levels, change orders, and deliverables.
Support business development and pre-sales efforts, including proposals, estimates, and client presentations.
Ensure compliance with industry regulations, internal policies, and audit requirements when applicable.
Key Skills/Knowledge
- SAP Activate, PMP, or ITIL certification
- Knowledge of SAP S/4HANA, SAP Analytics Cloud, and SAP SaaS solutions
- Familiarity with Agile or SAFe methodologies for SAP project delivery
- Most recent experience in S/4 HANA Implementation /Landscape Transformation
Key Competencies
- Leadership and team coordination
- Strategic thinking and execution
- Strong financial acumen and contract management
- Risk and change management
- Client relationship and stakeholder engagement
- Business development, team building and resource fulfillment
Experience Required
- 15-22 years of extensive experience with SAP lead business transformation
Qualifications
- (Please list all required qualifications)
- Bachelor’s degree in information systems, Business Administration, Engineering, or related field (master’s preferred).
- 15+ years of SAP experience, including at least 5+ years in a program or engagement management role.
- Strong knowledge of SAP platforms (ECC, S/4HANA, BTP, Fiori, Analytics, etc.) and delivery methodologies (Agile, Waterfall, Hybrid).
- Proven ability to manage large-scale SAP transformation programs, rollouts, or AMS engagements.
- Excellent stakeholder management, communication, and negotiation skills.
- Experience working with onshore/offshore delivery models and third-party vendors.
TCS Employee Benefits Summary
- Discretionary Annual Incentive
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
- Family Support: Maternal & Parental Leaves
- Insurance Options: Auto & Home Insurance, Identity Theft Protection
- Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
- Time Off: Vacation, Time Off, Sick Leave & Holidays
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
Salary Range
$124,500-$194,200 a year