Energy Efficiency Lighting Trade Ally Account Manager (Remote - CT)

About the role

Energy Solutions focuses on delivering large-scale energy, carbon, and water-use savings through market-based programs since 1995. We are seeking an Energy Efficiency Lighting Trade Ally Manager II to coordinate with manufacturers, distributors, contractors, and internal teams to support participation in midstream lighting and market-facing programs.

Responsibilities

• Delivers consistent outreach and account management activities to assigned trade allies, including manufacturers, distributors, contractors, and other market actors, to support program participation
• Communicates policies and practices related to program requirements, incentive structures, timelines, and submission processes using approved tools and channels (e.g., email, CRM, virtual meetings, and in-person engagements)
• Collaborates with internal program teams to align outreach activities with program goals, schedules, and performance targets
• Prioritizes outreach and engagement efforts based on program needs, participation trends, and account-level performance expectations
• Troubleshoots moderate problems related to incentive submissions, documentation gaps, program rule interpretation, or participation challenges, escalating complex or high-risk issues as appropriate
• Validates trade ally submissions, reported activity, and supporting documentation to ensure alignment with program requirements and quality standards
• Evaluates recurring issues or participation barriers and collaborates with program teams to recommend adjustments to outreach tactics or guidance materials
• Evaluates program participation data, dashboards, and CRM records to identify outreach gaps and support prioritization decisions
• Validates accuracy and completeness of trade ally interaction records maintained in CRM tools
• Communicates policies and practices updates internally and externally to ensure shared understanding of program changes and expectations

Requirements

• High School diploma or 4 years of equivalent experience
• 3 years of professional experience in energy efficiency programs, supply chain engagement, outreach, sales support, or market-facing roles
• Experience coordinating with external partners and internal program teams in a structured, process-driven environment
• Ability to evaluate program participation data and prioritize outreach activities accordingly
• Experience validating documentation and troubleshooting moderate participation or process issues
• Strong written and verbal communication skills, including communicating program policies and practices clearly
• Proficiency with CRM systems and standard office productivity tools
• Regular local travel within Connecticut for outreach activities (1-2 days per week)

Qualifications

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Benefits

• Medical, dental, and vision insurance
• Other pre-tax contribution plans
• Employee Stock Ownership Plan (ESOP)

Pay

The salary range for this role is $75,000 to $92,000 with a target compensation of $79,000 - $87,400 based on experience and qualifications. Compensation is commensurate with experience and includes a generous retirement package.

Schedule

Regular local travel within Connecticut for outreach activities (1-2 days per week)