Commercial Account Manager - (Remote, USA)

Responsibilities

Drive New ARR & ARR growth and expansion across your customer portfolio
Identify upsell/cross-sell opportunities and expand small deployments into broader platform usage
Lead demos, scoping, and workshops for more complex deals
Build strong, trust-based relationships with key stakeholders
Proactively manage customer needs and prevent churn
Turn customer inquiries into commercial opportunities
Apply value-selling and challenge customer assumptions to create urgency
Tailor solutions based on business needs, industry trends, and economic exposure
Convert single-use-case customers into multi-use-case adopters
Use partner networks to extend reach and generate pipeline
Collaborate with Marketing, Product, Finance, Legal, and SE teams for customer success
Represent TeamViewer at events and partner activities
Maintain strong knowledge of the full TeamViewer portfolio and competitive landscape
Stay updated on market trends and customer industry developments
Continuously build expertise through learning and collaboration
Maintain accurate CRM pipeline, forecasting, and reporting
Regularly assess account performance and adjust strategies
Apply MEDDPICC & Sandler

Requirements

• 3–5 years B2B SaaS/tech sales experience
• Strong account management and solution-selling skills
• Proven history of exceeding KPIs/quotas
• Excellent communication, presentation, and negotiation
• Able to understand complex needs and translate into solutions
• High drive, ownership, and hands-on mentality
• Strong analytics, disciplined pipeline and CRM usage
• Entrepreneurial, organized, handles multiple accounts well
• Fluent English; extra languages helpful
• Familiar with SaaS sales cycle and market dynamics
• Senior experience of at least a year

Customer facing travel requirement

Up to 30% travel requirement (domestic)

Additional information

• Work location is (Remote, USA)-(HQ in Midtown Tampa, FL)
• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and business casual dress code
• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.
• TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported.
• We C-A-R-E and understand that our diverse, values-driven culture makes us stronger.
• We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
• Department: Sales
• Locations: Multiple locations
• Remote status: Fully Remote
• Employment type: Full-time
• Type of Job: Non Student