Commercial Lines Account Manager (REMOTE)

Job Description

Responsibilities

• Manage a portfolio of commercial clients and serve as the primary contact for all account-related inquiries.
• Build and maintain strong relationships with clients, insurance carriers, and internal team members.
• Analyze and understand clients' insurance coverage requirements, offering customized solutions to meet their needs.
• Oversee policy renewals, endorsements, audits, and cancellations with precision and efficiency.
• Prepare and deliver timely quotes, proposals, and policy documents.
• Stay informed on market trends, insurance products, and coverage options to provide strategic advice.
• Address client concerns and resolve issues promptly while ensuring a positive client experience.
• Support the sales team with prospecting and account development.
• Ensure all activities and documentation comply with regulatory and company policies.

Qualifications/Requirements

• Proven experience as an Account Manager in commercial insurance or a related field.
• Strong understanding of commercial insurance coverages, principles, and products.
• Valid insurance licensing as required by state and federal regulations.
• Excellent attention to detail, organizational, and multitasking skills.
• Outstanding written and verbal communication skills.
• Proficiency in insurance management software and Microsoft Office Suite.
• Analytical skills to assess data and provide valuable recommendations.
• Demonstrated ability to build trust and maintain long-term client relationships.
• Capable of working independently while contributing to team objectives.