Energy / Account Manager

Duties And Responsibilities

Provide program-level support to the client, customers, and contractors
Think big picture and support the goal to influence customers to be energy efficient
Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity
Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)
Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations
Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area
Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers
Proactively find and deliver value - anticipate current and future program needs whenever possible
Track outreach interactions and forecasted projects in a CRM
Proactively manage projects that begin to stagnate and take appropriate action to close the project
Assist customers in identifying and managing projects
Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.
Recognize opportunities to involve engineers to assist with project identification for more complex systems
Effectively screen opportunities to ensure project eligibility and viability
Communicate the value of identified projects to motivate and influence the customer's decision-making process
Assist customers in prioritizing and managing the collection of identified energy-saving opportunities
Eliminate customer barriers to project implementation
Other duties as assigned.

Requirements

• Bachelor's degree in engineering, or similar technical discipline required; Mechanical Engineering preferred
• 4+ years of work experience in applicable application engineering, technical sales or outreach position, highly desirable
• A strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigeration
• Ability to distill complex ideas into concise conversation/emails
• Excellent communication and presentation skills
• Ability to develop customer relationships effectively and easily
• Demonstrated proficiency with Microsoft Office 365 suite of programs
• Ability to work remotely and manage multiple projects while meeting deliverable deadlines and budgets
• Must be able to travel locally (within Iowa) up to approximately 50% of the time
• Interest in sustainability and passionate about making a meaningful impact on the environment
• Must be located in Central or Eastern Iowa, Quad Cities area, or willing to relocate

Preferred Skills, Education And Experience

• CEM, CEA, or CBCP or similar credentials
• PE - Mechanical Engineering in HVAC and Refrigeration or Thermal and Fluid Systems
• CRM software and reporting