Energy Engineering Account Manager

Duties

• Provide program-level support to the client, customers, and contractors
• Think big picture and support the goal to influence customers to be energy efficient
• Demonstrate emotional intelligence and listening skills, and make wise recommendations/decisions quickly, despite ambiguity
• Serve as a trusted advisor and communications liaison to external teams (utility representatives, utility customers and contractors) and internal teams (business management and engineering)
• Earn and maintain client and customer trust to continually build relationships and implement energy savings recommendations
• Develop a strategic sales plan with strategies and tactics to maximize the delivery of savings for your service area
• Maximize program participation, identify project opportunities, provide immediate program, business, and technical services to customers
• Proactively find and deliver value - anticipate current and future program needs whenever possible
• Track outreach interactions and forecasted projects in a CRM
• Proactively manage projects that begin to stagnate and take appropriate action to close the projects
• Aid customers in identifying and managing projects
• Identify energy-saving projects through discussions with customers and contractors, review of available information (e.g., BAS screenshots, controls sequences, PIDs, drawings, and nameplate photos), on-site visits, etc.
• Recognize opportunities to involve engineers to assist with project identification for more complex systems
• Effectively screen opportunities to ensure project eligibility and viability
• Communicate the value of identified projects to motivate and influence the customer's decision-making process
• Aid customers in prioritizing and managing the collection of identified energy-saving opportunities
• Eliminate customer barriers to project implementation

Requirements

• Must be located in greater Fort Wayne, Indiana
• Academic degree in engineering, or similar technical discipline
• 4+ years of work experience in applicable application engineering, technical sales or outreach position, highly desirable
• A strong understanding of mechanical and electrical systems for commercial and industrial facilities: HVAC, lighting, motors, compressed air, refrigeration
• Excellent communication and presentation skills
• Ability to develop customer relationships effectively and easily
• Demonstrated proficiency with Microsoft Office 365 suite of programs
• Ability to work remotely and manage multiple projects while meeting deliverable deadlines and budgets
• Must be able to travel locally (within Indiana) up to approximately 50% of the time
• Interest in sustainability and passionate about making a meaningful impact on the environment

Preferred Skills, Education And Experience

• Mechanical engineering degree
• CEM, CEA, or CBCP or similar credentials
• PE - Mechanical Engineering in HVAC and Refrigeration or Thermal and Fluid Systems
• CRM software and reporting