End-User/MRO Account Manager

About Crawford

Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:

• Adapt: Effectively embrace new situation and people
• Dare: Appropriately challenge the status quo
• Learn: Learn from others, from mistakes, and self-improve

Responsibilities

• Responsible for building and maintaining long-term, high-value relationships with our industrial end-user strategic accounts
• Oversee commercial/transactional/operational/accounting activities to ensure compliance and high-performance service
• Stimulate growth, increase profitability, drive innovative and scalable services/solutions
• Prepare and participate in internal and external business reviews tracking key performance indicators
• Develop and implement process/procedures, specifically the execution of each customer contract, to set standards for accountability, performance, and execution
• Maintain contractual records/documents, including but not limited to contracts, cost savings/total cost of ownership documents, risk mitigation evaluations, business reviews, KPIs, cost and price catalogs, special pricing agreements, etc.
• Identify primary technical and buying influences and develop a strategy to differentiate from the competition.
• Creating and executing a territory sales plan that meets or exceeds set sales goals.
• Championing Crawford's brand in the local community and assigned area.

Qualifications

• Bachelor's degree or equivalent job experience. Preferred candidate will have 5+ years of industry related experience.
• Proven track record of consistent achievement of sales goals.
• Bi-lingual (Spanish) a plus.
• Passionate individual with a desire to succeed.
• Excellent verbal communication skills with strong time management and organizational skills.
• This position is responsible for high-level selling, including selling applications and solutions in the industrial and/or automation and control market.
• There is an emphasis on key and target account development, along with providing consultative solutions for Industrial MRO and OEM markets. This individual must be able to build relationships across an entire organizational spectrum and understand the business needs and goals at each level.

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)