Key Account Manager - MRO

Remote – US based candidates only, no visa sponsorship available

About the role

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a manufacturing environment.

Responsibilities

• Establish and maintain strong relationships with key accounts to maximize customer satisfaction
• Develop and implement a growth plan for the MRO Segment
• Conduct tactical and operational planning with Segment Manager to set primary objectives
• Work with distributor network to identify growth opportunities at major accounts
• Generate accurate sales forecasts by account and product line
• Identify and resolve customer pain points, providing tailored solutions
• Collaborate with product management to support new product development within the Innovation Framework
• Communicate effectively to uphold excellent customer service
• Adhere to safety and quality policies and procedures

Requirements

• Bachelor’s degree in Business, Engineering, or a science-related discipline or equivalent experience
• 3+ years of sales experience in the manufacturing/assembly industry
• Experience selling to Original Equipment Manufacturers (OEMs) with a proven growth record
• Familiarity with Sales Processes and CRM systems, particularly Sales Force
• Proficiency in MS Office Suite
• Must possess a Valid Driver’s License and ability to travel 60% of the time
• Experience with adhesives and/or potting compounds preferred

Benefits

• High level of autonomy in role
• Opportunity to drive growth across multiple markets
• Engagement with a differentiated product and customer mix
• Support for safety and quality related policies
• Dynamic and fast-paced work environment

Pay

$100,000 – $130,000 annually