EMS Liaison - Emergency Services

About the Role

Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values. Engages in marketing, throughput coordination and clinical navigation of patients from the community to McLeod Regional Medical Center. Serves as the operational and relationship liaison between EMS, community partners and the hospital. Provides a climate for staff in which they can seek out liaison for feedback, to voice concerns or receive information. Keeps administration informed of activities and problems.

Responsibilities

• Assist with developing, implementing and reviewing an ongoing education plan for staff
• Identifies opportunities, develops action plan and carries out improvement initiatives
• Is able to develop and operationalize their communicated direction and the objectives of the immediate supervisor
• Supports outreach efforts, service line growth initiatives and community engagement activities
• Represents Emergency Services during hospital committees, community meetings and external stakeholder events
• Performs all other duties as they relate to this position

Schedule

Full-time, 80 hours biweekly. Standard hours are Monday through Friday, 8:00am - 5:00pm. Occasional weekend and off-shift event participation may be required as needed.

Qualifications

• EMT, Paramedic or other healthcare related certification/training
• At least 3 years total related work experience (EMS, Hospital Operations, Business development or Regulatory Knowledge)

Certifications

• Current EMT or Paramedic Certification

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.