Employment and Training Worker III

About the role

This is not a "remote work" or "teleworking" position. This position is located in Modoc County, CA.

Responsibilities

• Affords assistance in the development and implementation of procedures for employment and training and, depending on assignment, public assistance programs.
• Administers and interprets vocational measurement tests; assesses program participants' employment readiness.
• Identifies employment barriers and develops plan to assist client in overcoming barriers, including making referrals to other professionals for assistance.
• Refers clients to other staff members or to community resources for direct and intensive services and specialized counseling as necessary; advocates on clients' behalf for most appropriate services including enabling services.
• Affords assistance in utilizing available resources. Makes home visits in connection with casework assignments. Provides community outreach for various agency programs.
• Explains regulations, rules, and policies to clients to apprise them of their rights, responsibilities, and eligibility for participation and explains employment programs to clients and the general public.
• Affords assessment of clients' employment and education history and develops plans for participants to achieve gainful employment and provides career guidance and counseling.
• Conducts interviews with a diverse population of clients to obtain and verify information.
• Presents information on available programs to community organizations, the general public, and employers during job fairs, community partner presentations, and one-on-one.
• Regularly contacts and monitors participants' progress in meeting established goals and compliance with program requirements.
• Within mandated timeframes, documents evidence of individual clients' non-compliance with program rules and regulations, and when appropriate, follows procedures for recommending imposition of sanctions for cause.
• Maintains and monitors training and work site arrangements.
• Serves as the Department's hearing representative when program participants dispute determinations concerning eligibility for program participation.
• Serves as a source of labor market information and shares this information with program participants.
• Serves as a liaison between program participants and area employers and entities that provide job-related training.
• Completes and processes documents, correspondence, and reports for authorized supportive services, manually or using an automated system.
• Enters and retrieves data and performs caseload management activities on an automated computer system; performs case reviews as assigned.
• May assess family situation to determine if Family Stabilization services are appropriate. May develop Family Stabilization service plan with family and service providers. May provide training and/or lead direction to staff.

Requirements

• One (1) year of full-time experience as an Employment & Training Worker II; OR Six (6) months of full-time experience comparable to Employment & Training Worker II and completion of 15 semester (22.5 quarter) college units in career planning, vocational guidance principles, personality development, occupational testing & measurement, or counseling preparation.

Qualifications

• Knowledge of laws, rules, regulations and goals of publicly funded employment and training programs.
• Theory and methodology in career planning, vocational guidance programs, and employment counseling, including practical and realistic methods for assisting program participants become gainfully employed.
• Basic principles of individual and group behavior.
• Principles of training and staff development.
• Hiring trends and practices of private and public sector employers in the local labor market.
• Community-based job training programs and other resources available to low income job seekers.
• Department and community resources available to clients.
• Computer terminology and computer keyboard arrangement.

Skills

• Elicit factual information from prospective and current program participants, some of whom may exhibit behavior or symptoms indicative of persons experiencing deprivation and/or emotional difficulties.
• Interpret financial information and make basic arithmetical computations.
• Evaluate and, when appropriate, recommend changes and/or corrections to program participant cases.
• Establish effective engagement with clients; use fact-finding techniques and perform in-depth and interactive interviewing.
• Listen to clients and develop professional rapport in order to determine the underlying barriers to employment.
• Obtain facts and recognize the relevance and significance; analyze situations and adopt effective courses of action.
• Monitor program participants' compliance with program regulations and requirements, and monitor progress toward becoming gainfully employed.
• Prepare reports, correspondence, forms, plans, and agreements.
• Accurately enter data into an automated computer system and navigate through multiple-screen records.
• Identify problems requiring referral to other sources.
• Speak and write effectively.
• Read, understand and follow complex rules, regulations, policies, and memos.
• Communicate with others from diverse socioeconomic and cultural backgrounds.
• Identify and evaluate needs and barriers to employment, and complete employability plans.
• Interpret financial information and make basic arithmetical computations.
• Competently gather and accurately record and evaluate program related data.
• Train individuals and groups.
• Prepare and make presentations to a variety of audiences.
• Manage automated and manual client and program records.
• Establish and maintain cooperative working relationships with employers, outside providers, agency staff, and the general public.
• Use a personal computer (databases, word processing, spreadsheets, and electronic communications) and automated systems effectively, and operate other modern office equipment such as a copier, telephone system and calculator.
• Lead, direct, and train other employment services and eligibility staff and outside service providers.

Benefits

N/A

Pay

Salary range includes 10 steps (A–J), with employees typically starting at Step A and moving to Step B upon completion of a successful one-year probationary period. Each year thereafter, with successful performance, employees move to the next step through Step F. Steps G through J occur every five years. Each step represents a 5% increase.

Schedule

Full-time at 37.5 hours per week.