Employee Services HR Manager (MA26046)

About the role

The role involves designing, implementing, and evolving TMEIC's 1HR model, serving as a strategic partner to HRD, HRBPs, and COE leaders, and managing operational performance of HR vendors.

Responsibilities

• Design, implement, and evolve TMEIC's 1HR model, ensuring clear roles, responsibilities, and handoffs between Shared Services, HR Business Partners, and COEs.
• Drive change management efforts associated with new HR processes, systems, and service delivery approaches across TMCA.
• Implement and manage a tiered HR support model.
• Develop and maintain HR knowledge articles, FAQs, and process guides.
• Manage operational performance of HR vendors, as assigned.
• Facilitate negotiations and execute contracts with external vendors, in collaboration with internal and external legal resources, as applicable.
• Own the administration and continuous optimization of HRIS platforms, ensuring data accuracy, system integrity, real-time activity tracking, and delivery of actionable management reports.
• Develop, analyze, and maintain regular and accurate recruitment data extracts and reports, and provide executive summaries to support decision making, using available business tools.
• Facilitate training regarding HR practices, compliance, and employment law as applicable.
• Ensure compliance with legal and regulatory requirements throughout the recruitment process.
• Consult with and advise managers, and others, as applicable on HR business process.
• Identify, develop, recommend, implement and update methods and materials to improve HR programs and communication.
• Monitor and report on human resource trends, best practices, and legislative issues and changes to management.

Requirements

• Minimum Qualifications: Bachelor's degree in HR, business, or related field, or equivalent via education and/or work experience; 10 years' human resources experience in HR operations, shared services, or employee services corporate environments; 2 years' of people leadership experience; Demonstrated experience with employee lifecycle processes; Demonstrated knowledge of applicable legislation and regulatory guidelines, and their impact on HR and other business processes; Demonstrated knowledge and application of HR operational policies, procedures, and practices; Demonstrated passion for excellence and taking initiative; Demonstrated skills in independent decision-making, influencing, negotiating, and analytical and creative problem-solving; sound business judgment; and the drive to achieve results; Demonstrated success developing, implementing, measuring, and improving effective programs in an HR functional area; Demonstrated success leading teams to achieve business goals and objectives; Working knowledge of an ATS; Working knowledge of recruiting platforms, technologies, and networking tools; Demonstrated effective relationship management skills with demonstrated experience establishing credibility and partnering with leaders to identify talent gaps, needs, risk, and plans for actions; Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts; Demonstrated continuous improvement in areas of responsibility; Proficiency in MS Office; Availability to travel, domestically and internationally, less than 10%;
• Preferred Qualifications: 4 years' experience with shared services or employee services in global HR operations; Demonstrated experience supporting diverse employee base spanning multiple geographic locations, domestically and internationally, in best-in-class environment; Demonstrated success in human resource functional accountability for global, high growth, engineering services organization or industry served by the Company; Experience in a business with foreign ownership, preferably Japanese; Experience with Requisite Organization principles; SPHR, SHRM-SCP, PHR, SHRM-CP, or GPHR;