Employee Relations Specialist

Responsibilities

• First line of support for employees and management.
• Answers questions, resolves issues.
• Provides day-to-day performance management guidance to leadership and line management (e.g., coaching, counseling, career development, disciplinary actions).
• Works together with TMO’s leaders, managers and teammates to solve conflicts and help facilitate positive employee relations, maintain a good working environment, build morale, and decrease unwanted turnover.
• Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Runs reports as needed. Reads, interprets dashboards and reports containing complex data.
• Manages and resolves complex employee relations issues.
• Conducts effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Partners with legal counsel as needed/required.
• Participates in meetings with business leaders and provide HR advice and coaching to key stakeholders.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Collaborates and Partners with the Talent Acquisition, other HR team members and leadership/management, on anything relating to new hires, promotions and transfers as well as implementing innovative and inclusive recruitment, compensation, benefit and wellness strategies.
• Advise and counsel on employment laws and regulations, as well as other legal requirements regarding people matters and management, to help leaders and the organization to ensure compliance.
• Partners with the appropriate leadership, management and employee groups on implementing programs for diversity, equity and inclusion.
• Participates in evaluation and monitoring of training programs to ensure success.
• Follows up to ensure training objectives are met.
• Assists with the implementation of reward and recognition programs to increase employee engagement.

Qualifications

• Minimum of 5 to 7 years of experience resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, employee relations, diversity equity and inclusion, performance management, organizational design, federal and multi-state employment laws with extensive experience in the state of California.
• Bachelor’s degree in Human Resources, Psychology, Business Administration, Organizational Studies, or related field required.
• SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), SPHR or PHR preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, relationship building, collaboration and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret and apply the appropriate sections of applicable federal, state and local laws, regulations, guidelines, ordinances and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices relating to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Self-directed with ability to work independently.
• Strong analytical, problem-solving, critical thinking and judgement skills.
• Proficient with HRIS’s, Google Suite (or related software).