Employee Relations Specialist

Position Summary

The Employee Relations Specialist supports and enhances the employee experience by investigating workplace concerns, ensuring compliance with company policies, and promoting a positive and productive work environment. This role serves as a liaison between employees, supervisors, and management on night shift operations, helping resolve issues, providing guidance, and supporting HR initiatives.

Job Duties and Responsibilities

• Investigate and assist with employee investigations under guidance of the Employee Relations Manager.
• Resolve employee concerns, conflicts, and workplace issues in a fair and consistent manner.
• Support supervisors and managers with coaching, corrective actions, and performance management.
• Promote a positive workplace culture aligned with company values and policies.
• Ensure compliance with federal, state, and company policies across night shift operations.
• Educate employees and supervisors on policies, procedures, and expectations.
• Maintain accurate and confidential records of all employee relations activities.
• Serve as the primary HR support for night shift workforce needs.
• Communicate employee concerns or patterns to HR leadership.
• Aid in attendance, employee coaching, and shift-related HR issues.
• Complete structured HR and operations training on day shift.
• Support night shift onboarding for new employees once training is completed.
• Assist with creating reports, documenting investigations, and updating employee files.
• Provide HR-related support during audits and compliance checks.
• Collaborate with Payroll, Safety, Benefits, and other HR functions as needed.

Experience Requirements / Competencies

• Associate degree in Human Resources, Business Administration, or related field required; Bachelor’s preferred.
• Minimum 2–3 years HR or employee relations experience preferred.
• Strong interpersonal, communication, and conflict-resolution skills.
• Ability to work independently during night shift operations.
• High level of integrity, professionalism, and confidentiality.
• Proficiency in HRIS systems and MS Office Suite.