Employee Relations Specialist

Summary

The Employee Relations Specialist supports Hibbett by assisting with employee relations matters and helping promote a positive, respectful, and compliant workplace. This entry-level role is ideal for someone early in their HR career who is eager to develop skills in employee relations, investigations, and conflict resolution under the guidance of senior HR leaders.

Essential Duties And Responsibilities

• Serve as an initial point of contact for employee questions and concerns, escalating and routing issues as appropriate
• Assist in handling employee relations cases, including documentation and follow-up
• In partnership with HRBPs, support workplace investigations by gathering information, scheduling interviews, maintaining records, and all needed additional logistics
• Provide guidance to managers and employees on company policies, performance expectations, and conflict resolution
• Partner with managers and HR team members to support performance and people management to ensure consistency across locations
• Maintain accurate and confidential employee relations records, case files, and reports
• Track employee relations cases and prepare basic reports and summaries
• Review, process, and approve proposed terminations, demotions, and job changes to ensure documentation, accuracy, consistency, and compliance with company policy and employment law
• Process Form I-9s, background checks, and related employment verifications, ensuring timely completion and accurate approval of associated transactions in Workday
• Aid in policy updates, communication, and training related to employee relations topics
• Support compliance with labor laws, wage-and-hour requirements, and workplace safety standards
• Respond to employee inquiries regarding workplace concerns, policies, and procedures
• Responds quickly to urgent store-level issues to minimize disruption to operations and employee impact
• Participate in HR projects, audits, and initiatives that support a positive and compliant work environment
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field; equivalent experience considered.
• 0 to 2 years of HR or employee relations experience, preferably in retail or multi-location environments.
• Strong understanding of labor laws and HR compliance requirements.
• Experience handling sensitive employee matters with professionalism and confidentiality.
• Excellent communication, problem-solving, and interpersonal skills.
• Exercise sound judgment under pressure and escalate issues appropriately to meet business and compliance needs.
• Proficiency with Microsoft Office and Workday (or similar HRIS systems) for employee transactions, approvals, and documentation tracking.