Employee Relations Representative

Serve as the first point of contact

• Address routine questions related to policies, procedures, and workplace concerns
• Escalate complex issues to HR leadership as needed

Act as the intake liaison

• Conduct initial assessments and ensure proper documentation
• Gather relevant information for employee relations cases, including harassment allegations, workplace complaints, and policy violations

Partner with managers and supervisors

• Provide guidance on company policies, performance management, and disciplinary procedures

Maintain accurate and confidential records

• Manage employee lifecycle events, including resignations, terminations, transfers, and promotions
• Create and manage employee relations documentation, such as Performance Improvement Plans (PIPs) and corrective actions

Conduct stay and exit interviews

• Analyze feedback, identify trends, and present insights to HR leadership

Ensure compliance with employment laws

• Promote a positive employee relations philosophy aligned with Garver standards and organizational values

Additional duties

Perform additional duties as assigned

Qualifications

• Strong verbal and written communication skills
• Excellent interpersonal, conflict resolution, and negotiation skills
• Effective time management and ability to meet deadlines in a fast-paced environment
• Strong analytical and problem-solving capabilities
• Solid understanding of employment laws, regulations, and HR best practices
• Ability to interpret and apply policies, procedures, and legal guidelines effectively
• Proficiency in Microsoft Office Suite or similar tools
• Bachelor’s degree in Human Resources, Business Administration, or a related field (required)
• Minimum of 3 years of HR experience, employee relations experience preferred
• SHRM-CP or SHRM-SCP certification preferred

Benefits

• Prolonged periods of sitting and working at a computer
• Ability to occasionally lift up to 15 pounds

About the role

Grow With Us
Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere. Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program; Garver walks the talk when it comes to work-life balance.

Company Information

Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm focused on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection. In the top 100 of Engineering News-Record's Top 500 Design Firms list, with more than 1,300 employees, Garver has a people-first culture that drives innovative, client-first service and is consistently recognized as a best firm to work for by Zweig Group. Learn how Garver invests in people and places they call home at GarverUSA.com.

Equal Employment Opportunity

Garver is committed to providing equal employment opportunities to all applicants and employees. Our employment practices are based upon an individual's capabilities and qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law.