Employee Relations Representative

Serve as the first point of contact

• Serve as the first point of contact for employee relations inquiries
• Address routine questions related to policies, procedures, and workplace concerns
• Escalate complex issues to HR leadership as needed

Act as the intake liaison

• Act as the intake liaison for employee complaints
• Conduct initial assessments and ensure proper documentation

Conduct preliminary interviews

• Conduct preliminary interviews and gather relevant information for employee relations cases
• This includes harassment allegations, workplace complaints, and policy violations

Partner with managers

• Partner with managers and supervisors to provide guidance on company policies
• Performance management, and disciplinary procedures

Maintain records

• Maintain accurate and confidential records for all employee lifecycle events
• This includes resignations, terminations, transfers, and promotions

Prepare and manage documentation

• Prepare and manage employee relations documentation
• This includes Performance Improvement Plans (PIPs) and corrective actions

Stay and exit interviews

• Conduct stay interviews and exit interviews
• Analyze feedback, identify trends, and present insights to HR leadership

Ensure compliance

• Ensure compliance with applicable employment laws and regulations (EEO, affirmative action, etc.)
• Apply this knowledge when advising employees and leaders

Promote a positive philosophy

• Promote a positive employee relations philosophy aligned with Garver standards and organizational values

Additional duties

• Perform additional duties as assigned

Qualifications

• Strong verbal and written communication skills
• Excellent interpersonal, conflict resolution, and negotiation skills
• Effective time management and ability to meet deadlines in a fast-paced environment
• Strong analytical and problem-solving capabilities
• Solid understanding of employment laws, regulations, and HR best practices
• Ability to interpret and apply policies, procedures, and legal guidelines effectively
• Proficiency in Microsoft Office Suite or similar tools
• Bachelor’s degree in Human Resources, Business Administration, or a related field (required)
• Minimum of 3 years of HR experience, employee relations experience preferred
• SHRM-CP or SHRM-SCP certification preferred

Physical Requirements

• Prolonged periods of sitting and working at a computer
• Occasional lifting up to 15 pounds

About Garver

• Grow With Us
• Founded in 1919, Garver is an employee-owned engineering, planning, and environmental services firm
• Focuses on aviation, transportation, buildings, federal, water and wastewater services; surveying; advisory services; and construction engineering and inspection
• In the top 100 of Engineering News-Record's Top 500 Design Firms list, with more than 1,300 employees
• Garver has a people-first culture that drives innovative, client-first service and is consistently recognized as a best firm to work for by Zweig Group
• Learn how Garver invests in people and places they call home at GarverUSA.com

Equal Employment Opportunity

• Garver is committed to providing equal employment opportunities to all applicants and employees