Associate Employee Relations Representative

About the role

The Associate Employee Relations Representative partners with leaders and team members across the organization to provide support in areas such as workplace investigations, policy violations, conflict resolution, disciplinary actions, employee exits, and employee wellbeing concerns. This role oversees tracking and reporting ER-related data and metrics to identify trends and develop action plans.

Responsibilities

• 35% - Provide administrative support to senior ER representatives, including assisting with investigation logistics, tracking report follow-up, and processing disciplinary actions in Workday. Monitor and report employment-related metrics such as exit surveys of terminated employees and turnover data.
• 35% - Serve as a resource for managers and team members when employment-related concerns arise. Answer basic policy questions via email and phone. Triage more complex concerns to ER representatives as appropriate.
• 20% - Compile information for unemployment responses, ensuring accurate and timely completion of documentation.
• 10% - Assist the Employee Relations Manager with projects and other duties as assigned.

Requirements

• High School Diploma (required)

Qualifications

• 1-2 years prior experience in Human Resources involving policy application and administration (preferred)
• Comprehensive understanding of employment-related laws and regulations (preferred)
• Bachelor’s Degree in Human Resources, Business Administration, or related field (preferred)
• SHRM-CP or SHRM-SCP certification (preferred)

Schedule

Hybrid expectations (1 day onsite per week)

Job Environment & Physical Requirements

• Substantial amount of sitting
• Use hands and fingers to press keys on a computer keyboard to enter or retrieve information