Employee Relations Representative

Serve as the first point of contact

• Address routine questions related to policies, procedures, and workplace concerns
• Escalate complex issues to HR leadership as needed

Act as the intake liaison

• Conduct initial assessments of employee complaints
• Ensure proper documentation of complaints

Conduct preliminary interviews

• Gather relevant information for employee relations cases
• Handle harassment allegations, workplace complaints, and policy violations

Partner with managers and supervisors

• Provide guidance on company policies, performance management, and disciplinary procedures

Maintain records

• Accurately and confidentially record employee lifecycle events
• Manage employee relations documentation, including PIPs and corrective actions

Stay and exit interviews

• Conduct stay and exit interviews
• Analyze feedback and present insights to HR leadership

Compliance and knowledge

• Ensure compliance with employment laws and regulations
• Apply knowledge of employment laws, regulations, and HR best practices

Promote a positive employee relations philosophy

• Align with Garver standards and organizational values

Additional duties

• Perform additional duties as assigned

Qualifications

• Strong verbal and written communication skills
• Excellent interpersonal, conflict resolution, and negotiation skills
• Effective time management and ability to meet deadlines in a fast-paced environment
• Strong analytical and problem-solving capabilities
• Solid understanding of employment laws, regulations, and HR best practices
• Ability to interpret and apply policies, procedures, and legal guidelines effectively
• Proficiency in Microsoft Office Suite or similar tools
• Bachelor’s degree in Human Resources, Business Administration, or a related field (required)
• Minimum of 3 years of HR experience, employee relations experience preferred
• SHRM-CP or SHRM-SCP certification preferred

Physical requirements

• Prolonged periods of sitting and working at a computer
• Occasional lifting up to 15 pounds

Company Information

• Grow With Us: Garver offers professional memberships, continuing education, and a comprehensive wellness program.
• About Garver: Founded in 1919, Garver is an employee-owned firm focusing on aviation, transportation, buildings, federal, water and wastewater services, surveying, advisory services, and construction engineering and inspection.
• Equal Employment Opportunity: Garver is committed to providing equal employment opportunities and is recognized as a best firm to work for by Zweig Group.

Links

• Learn more about Garver's commitment to people and places at GarverUSA.com.