Employee Relations Consultant

Description

An Employee Relations Consultant provides strategic oversight and support for employee relations across a defined region and business segments. Acts as a key advisor and liaison on complex workplace issues, partnering with HR Business Partners and Legal to ensure fair, consistent, and compliant practices.

Duties And Responsibilities

• Advise managers and employees on HR policies, conflict resolution, and performance management.
• Resolve moderately complex employee relations issues.
• Document and track employee relations cases with well-written justifications within the Case Management system to ensure consistency and mitigate risk.
• Support internal audits and recommend corrective actions.
• Monitor and report on employee relations trends and metrics.
• Participate in grievance procedures and compliance-related documentation.
• Support HR initiatives and special projects as needed.
• Performs other duties as assigned.

Basic Qualifications

• Bachelor’s degree in human resources or business-related degree
• In lieu of a Bachelor’s Degree, a High School Diploma and an additional 4 years of experience will be required (total 7 years of Employee Relations or Human Resource experience)
• Minimum of 3 years of experience in Employee Relations or related HR discipline, which includes experience enforcing state and federal labor, wage and hour laws.

Knowledge/Skills/Abilities

• Experience supporting a large client base preferred.
• Professional HR certification preferred (SHRM-CP/PHR).
• Employee Relations experience in a Retail and/or Financial Services environment is a plus.
• Must have solid background and knowledge of federal, state, and local employment laws and practices.
• Excellent interpersonal skills with the ability to deliver effective communication (verbal and written) proactively with a customer-oriented approach, while maintaining credible relationships at all levels of the organization.
• Excellent negotiation and closing skills and the ability to build relationships built on ethics and integrity.
• Proven ability to exercise discretion and maintain an exceptional level of confidentiality, utilizing sound judgment when dealing with sensitive issues.
• Exceptional attention to detail, organization and time management skills, with the ability to work under restrictions/deadlines.
• Strong analytical ability and proven problem-solving skills required.
• Proven experience taking initiative to identify and anticipate colleague needs and make recommendations.
• Ability to stay objective and fair when dealing with sensitive situations.
• Change agility, influencing and conflict management skills are critical.
• Ability to be self-directed and able to work on multiple priorities with minimal supervision and a sense of urgency.
• Proficient in Microsoft Office application (including Copilot); experience with human resource information and case management systems preferred.

Exempt Status

Yes

Workplace Type

Office

Compensation Range

$49,925-$92,525 annually