Employee Relations Consultant

Job Overview

The Employee Relations Consultant (ERC) supports the development and execution of employee relations strategies aligned with Leslie’s culture, values, and business objectives. Serving as a trusted advisor to leaders and employees, the ERC provides guidance on conflict resolution, labor law compliance, employee engagement, and a wide range of workplace issues. This role requires a strong understanding of employment law and a genuine commitment to fostering a fair, respectful, and positive work environment.

Responsibilities

• Serve as a point of contact for employees and management to address workplace issues, complaints, or grievances.
• Provide expert guidance on conflict resolution, performance management, discipline, and workplace disputes.
• Ensure that all employee relations practices comply with company policies, labor laws, and industry regulations.
• Aid in developing and updating employee relations policies and procedures.
• Provide recommendations for best practices in handling employee concerns, maintaining fairness and transparency across the organization.
• Proactively works with the training & development team to craft training based on trends. This training may include skill building for effective communication, conflict resolution, employee engagement, and compliance with legal standards.
• Support managers in developing and implementing performance improvement plans (PIPs) and other corrective actions.
• Lead and manage investigations into employee complaints, misconduct, harassment, or discrimination allegations, ensuring a fair and unbiased process.
• Prepare detailed reports and recommend solutions or actions as appropriate.
• Maintain detailed records and ensure adherence to federal, state, and local employment laws.
• Advise on initiatives aimed at improving employee morale, engagement, and retention.
• Analyze employee surveys, feedback, and exit interviews to identify trends and areas for improvement.
• Stay current with employment laws and regulations to ensure organizational practices align with local, state, and federal requirements.
• Assist with audits and compliance reviews related to employee relations.
• Regularly report to HR leadership on the status of employee relations matters.
• Monitor employee relations metrics.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of progressive experience in employee relations, HR consulting, or a similar role, preferably in a multi-state organization.
• Strong understanding of labor laws, employee rights, and compliance requirements.
• Excellent interpersonal and communication skills, with the ability to effectively interact with all levels of employees and management.
• Proven experience in conflict resolution, coaching, and mediation.
• Strong problem-solving skills and the ability to handle sensitive situations with discretion.
• Ability to maintain a high level of confidentiality and professionalism.
• Experience with labor unions or collective bargaining is a plus.

Benefits

• Comprehensive medical, pharmacy, dental, & vision plan options.
• Health savings account (with enrollment in the high deductible health plan option).
• Health & dependent care flexible spending accounts.
• Company-paid basic life and AD&D insurance.
• Voluntary supplemental life insurance.
• Company-paid short-term disability and voluntary long-term disability insurance.
• Earned Wage access is available, allowing early access to a portion of your earned wages before payday.
• Product discounts at Leslie’s Retail stores.