Employee Relations Consultant

Skills

• Proficiency in writing skills to ensure documentation is adequate and accurate.
• Human Capital Management (HCM) experience.
• Proficiency in Microsoft Office Suite.
• Experience in building strong, effective business relationships.
• Strong interpersonal skills.
• Knowledge of human resource related areas of compliance, including federal, state, and local employment laws and healthcare/industry specific regulations.
• Data and Analytics: Ability to understand and interpret human resources data.
• Mediation skills and ability to influence consensus.

Qualifications

• Bachelor's degree.
• 3+ years in a customer service environment, related to human resources.
• 5+ years in employee relations or similar HR role.
• Diversified experience in human resources field or in a generalist role.

Responsibilities

• Supports business leaders through leadership of unemployment hearings and post-employment actions.
• Maintains up-to-date knowledge of legal requirements affecting employee relations and human resources functions.
• Facilitates workplace accommodations and ensures compliance with legal requirements.
• Provides training and support to business leaders on employee relations policies and procedures.
• Encourages policies and programs that support positive employee relations and compliance.
• Provides resolution options for employee relations issues, including recommendation of documentation through corrective actions and performance improvement plans.
• Offers legally sound solutions to complex employee relations cases, ensuring compliance with employment laws and company policies.
• Promotes a positive work environment and addresses concerns.
• Works collaboratively with team members and leaders on policy interpretation and application.
• Responds to employee relations queries promptly and effectively meeting required SLA's.
• Analyzes data to identify trends and recommend initiatives and solutions.
• Conducts investigations into workplace concerns, ensuring fairness, thoroughness, and confidentiality.