Jobs · Customer Service

Employee Benefits Assistant Account Manager

Alera Group, Inc. · California, United States · 1 wk ago
RemoteRemoteCustomer Service$28–$32/hrFull-time

Responsibilities

  • Communicate with employer groups, carriers, and vendors regarding benefits setup, claims, eligibility, and billing
  • Serve as a liaison between Account Management, carriers, and vendors to coordinate changes, renewals, and new business
  • Affiliate with on-site enrollment meetings and benefits materials preparation
  • Aid Client Manager with audits, including eligibility and carrier record reviews

Qualifications

  • 1–3 years of group medical insurance experience (plan administration, self-funded, fully insured, or small group plans preferred)
  • Knowledge of medical and group insurance terminology, as well as regulatory requirements
  • Strong team player with a collaborative mindset
  • Adaptable and enthusiastic in fast-paced, evolving environments

Additional Information

This is a hybrid position based in California. Core working hours align with Pacific Time (PST). Semi-frequent travel is required within California for in-person meetings, client engagements, and team events as needed.

Alera Group offers comprehensive benefits to its colleagues, including medical, dental, life and disability insurance, 401(k), generous paid time off, and much more.

The salary range is $28.00 to $32.00 per hour. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

Location Type: Hybrid or Remote Potential (PST time zone)

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