Emergency Veterinarian Service Head

About the role

The ideal candidate will have a DVM from accredited university and will have successfully completed an internship and have at least three years of ER experience. Previous leadership experience preferred.

Responsibilities

• Manage the schedule for all ER Clinicians, including PTO requests, depending on location.
• Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
• Mentor ER Clinicians and new ER/ICU support staff.
• Oversee ER Clinician case management and providing guidance as needed on case management decisions.
• Integrate the emergency and specialty services to successfully manage all hospitalized cases.
• Act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
• Aid in implementing and monitoring patient safety reporting as it pertains to the emergency department.
• Contribute to recruiting new Emergency Clinicians.
• Ensure new hires have been assigned a mentor to support retention and engagement.
• Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
• Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
• Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues.
• Assist with performance reviews.
• Aid management team with client and pDVM concerns when necessary.
• Work with management team to oversee capital purchases for ICU/ER department.

Qualifications

The annual salary range for this position is $160,000 to $200,000. Additionally, you may be eligible to earn certain production as determined in accordance with company policy. This position is also eligible for an annual stipend of up to $15,000 and additionally may be eligible for a sign-on bonus and relocation assistance.

Benefits

We offer a comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options. Company-paid Short-Term and Long-Term Disability, flexible work schedules, health and well-being resources to assist with stress management, mental health awareness, compassion fatigue, burnout, communication, and conflict management skills, annual company store allowance, Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.

Pay

The annual salary range for this position is $160,000 to $200,000.

Schedule

This position is full-time.