Emergency Services Dispatcher

About the role

The Purdue University Police Department seeks an Emergency Services Dispatcher to assist with dispatching police, fire, EMS, and university services. Dispatchers are responsible for receiving and prioritizing requests and disseminating information efficiently.

Responsibilities

• Retrieve, process, and enter sensitive information from multiple electronic sources
• Activate Purdue University emergency alert notifications
• Serve as a backup emergency services activator for other agencies
• Perform multiple tasks simultaneously, ensuring accuracy and efficiency
• Communicate effectively with phone calls, coworkers, and the public
• Work in a fast-paced environment, handling several job responsibilities at once
• Work independently and in a team environment
• Work a flexible schedule

Requirements

• High school diploma/GED
• 0-2 years of emergency dispatcher experience
• Demonstrated consistent use of good judgment
• Confidentiality and discretion in handling sensitive information
• Excellent oral and written communication skills
• Professional demeanor and ability to exercise tact and diplomacy
• Excellent listening and comprehension skills
• Assertiveness when needed
• Ability to work independently and in a team environment
• Ability to obtain and hold certifications in IDACS, NCIC, CJIS, and EMD
• Cognitive map reading ability and proficiency with Windows-based operations
• Able to lift and carry up to 20 pounds occasionally

Qualifications

• Prior knowledge of Police CAD and RMS systems (Nice to Have)

Skills

• Effective oral and written communication skills
• Excellent listening and comprehension skills
• Ability to work in a fast-paced environment
• Ability to multi-task several job responsibilities at one time
• Ability to work independently and in a team environment
• Ability to work a flexible schedule
• Good working knowledge of Windows-based operations (MS Word, Excel, Outlook)
• Able to type with high accuracy
• Able to lift and carry up to 20 pounds occasionally

Benefits

Full-time position
Purdue University does not sponsor employment authorization for this position.
Retirement eligibility: Non-exempt
Defined Contribution Plan
Paid time off package for sick and vacation days
Comprehensive benefits package including medical, dental, and vision insurance

Pay and Schedule

This is a Full-Time position.
Purdue University is an EO/EA University.
Background check required for employment.
Flexible schedule required.