Emergency Services Dispatcher

Duties

• Provides advanced emergency medical dispatch life support through pre‑arrival instructions to callers.
• Operates and maintains all Dispatch Call Center equipment, including State Police Systems to obtain criminal background information.
• Prepares and maintains reports and records relating to emergency responses.

Requirements

• Must be a U.S. citizen.
• Tour of Duty: Flexible.
• Security Requirements: Non‑Critical Sensitive.
• Appointment is subject to the completion of a favorable suitability or fitness determination; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Non‑Exempt.
• Selective Service Requirement: Males born after 12‑31‑59 must be registered or exempt.
• Recruitment Incentives: Not Authorized.
• Bargaining Unit Status: No.
• Mission Essential: The incumbent is required to work regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time.
• Pre‑Employment Physical: Not Required.

Qualifications

• One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position.
• To qualify at the GS‑06 level, applicants must possess one year of specialized experience equivalent to the GS‑05 level or equivalent under other pay systems in the Federal service, military, or private sector.
• Applicants must meet eligibility requirements including minimum qualifications and any other regulatory requirements by the cut‑off/closing date of the announcement.
• Creditable specialized experience includes:
  • Answering 911 calls
  • Working with emergency services dispatch equipment
  • Providing instruction on emergency medical procedures
  • Interpreting pertinent laws and regulations
• Experience may be paid or unpaid, including volunteer work through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations.
• Education substitution may not be used in lieu of specialized experience for this grade level.

Additional Information

• As required by 5 C.F.R. 302.106, DLA will provide Section 508‑conformant ICT to employees with disabilities; all ICT interfaces with the public must conform to applicable ICT Standards and Guidelines (36 C.F.R. 1194).
• Important General Applicant Information and Definitions are available at: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf
• This position does not meet criteria for appointment of Reemployed Annuitants. DoD criteria can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF
• The job will close when the agency has received 100 applications, which may be sooner than the posted closing date.
• Drug‑Free Workplace Policy: DLA conducts pre‑employment, reasonable suspicion, post‑accident, and random drug testing. Applicants selected for testing‑designated positions must undergo a urinalysis. Refusal or a positive result will result in withdrawal of the tentative job offer and a six‑month denial of employment. Substances tested include marijuana, cocaine, opiates, heroin, PCP, amphetamines, methamphetamines, fentanyl, norfentanyl, MDMA, MDA, and other opioids. Use of cannabidiol (CBD) products may result in a positive test for marijuana.
• Guidance on writing a federal résumé is available through the USAJOBS Help Center.
• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of the American republic, and dedicated to upholding the rule of law and the United States Constitution.