Emergency Management and Operational Continuity Coordinator Senior

About the role

The role is responsible for developing and maintaining comprehensive hazard vulnerability analyses, emergency operations plans, and ensuring continuous state of readiness for surveys and investigations by regulatory and accreditation bodies. The coordinator also coordinates and facilitates education and training programs for hospital staff on emergency procedures, organizes drills and exercises, activates and manages the Incident Command System during emergencies, and participates in regional healthcare coalitions and emergency management planning committees.

Responsibilities

• Assists in developing and maintaining comprehensive hazard vulnerability analyses (HVAs) with risk identification and prioritization, emergency operations plans (EOPs), including plan evaluations and updates.
• Maintains continuous state of readiness for surveys and investigations by regulatory and accreditation bodies.
• Coordinates and facilitates education and training programs for hospital/healthcare staff on emergency procedures (including communications).
• Organizes local drills and full-scale exercises to test response capabilities.
• Activates and manages the hospital or facility’s Incident Command System (ICS) during emergencies.
• Facilitates incident debriefings and after-action-report (AAR) completion following incident command activation.
• Affords support in drafting and updating COOP plans; coordinating COOP training and awareness campaigns; assessing and tracking plan compliance; facilitating and supporting continuity drills, exercises and documentation of outcomes and improvement plans.
• Ensures documentation and reporting of emergency management activities.
• Participates in regional healthcare coalitions and emergency management planning committees; builds relationships with local emergency management, law enforcement, and public agencies.

Requirements

Minimum five to seven years of experience in related discipline required; demonstrated knowledge of regulatory (including experience of at least one CMS/TJC/DNV survey) and regulatory agency code requirements, and the progressive application of those standards; National Incident Management System (NIMS); familiarity with state medical facilities licensure requirements preferred.

Qualifications

• Bachelor’s degree in Healthcare Administration, Emergency Management, Public Health, Business, Administration, Risk Management, Clinical or related discipline.

Skills & Abilities

• Basic knowledge of the Joint Commission, CARF, NFPA, NIMS, DNV, CMS and HSEEP programs.
• Competent in working with MS Excel, Word, PowerPoint, Outlook.
• Solid understanding of all relevant regulatory and accreditation requirements for healthcare emergency management.
• Knowledge of MS Planner and Teams.

Physical Requirements and Working Conditions

• Work is primarily in office settings but includes time in clinical areas, command centers, and outdoor spaces.
• Exposure to healthcare operations, including patient care areas.
• Must be available for activation during emergencies, including infectious disease outbreaks, natural disasters, and mass casualty events.
• May work extended hours during incidents or exercises.
• Ability to walk, stand, and move around (inside and outside) hospital and healthcare facilities during drills, inspections, and emergencies.
• May need to lift or carry emergency supplies or equipment (typically up to 25-50 lbs.).
• Use of computers, radios, and emergency communication devices.
• Handling and organizing emergency kits, signage, and documentation.
• Ability to read plans, maps, and digital displays.
• Hear and respond to alarms, radio communications, and verbal instructions in noisy environments.
• May be required to respond during off-hours, weekends, or holidays.
• Must be able to work under stress during real emergencies or high-pressure drills.

Pay

$41.10 - $61.65 per hour

Schedule

Primary working hours are days, with potential for afternoons, evenings, weekends, and holidays as needed.