Emergency Management and Operational Continuity Coordinator Senior

About the role

The role involves assisting in the development and maintenance of comprehensive hazard vulnerability analyses (HVAs), emergency operations plans (EOPs), and continuous readiness for regulatory and accreditation body surveys. The coordinator also coordinates local compliance activities, facilitates educational and training programs, organizes drills and exercises, activates and manages the Incident Command System (ICS), and ensures documentation and reporting of emergency management activities.

Responsibilities

• Assists in developing and maintaining comprehensive hazard vulnerability analyses (HVAs) with risk identification and prioritization, emergency operations plans (EOPs), including plan evaluations and updates.
• Maintains continuous state of readiness for surveys and cause investigations by regulatory and accreditation bodies.
• Coordinates and facilitates education and training programs for hospital/healthcare staff on emergency procedures (including communications).
• Organizes local drills and full-scale exercises to test response capabilities.
• Activates and manages the hospital or facility’s Incident Command System (ICS) during emergencies.
• Facilitates incident debriefings and after-action-report (AAR) completion following incident command activation.
• Aids departments in drafting and updating Continuity of Operations (COOP) plans; coordinates COOP training and awareness campaigns; assesses and tracks plan compliance; facilitates and supports continuity drills, exercises, and documentation of outcomes and improvement plans.
• Ensures documentation and reporting of emergency management activities.
• Participates in regional healthcare coalitions and emergency management planning committees; builds relationships with local emergency management, law enforcement, and public agencies.

Requirements

• Licenses, registrations, and certifications: None required.
• Education: Bachelor’s degree in Healthcare Administration, Emergency Management, Public Health, Business, Administration, Risk Management, Clinical, or related discipline.
• Experience: Minimum five to seven years of experience in related disciplines; demonstrated knowledge of regulatory (including experience of at least one CMS/TJC/DNV survey) and regulatory agency code requirements, and the progressive application of those standards; National Incident Management System (NIMS); familiarity with state medical facilities licensure requirements preferred.

Qualifications

• Knowledge, skills, and abilities: Basic knowledge of the Joint Commission, CARF, NFPA, NIMS, DNV, CMS, and HSEEP programs; competence in working with MS Excel, Word, PowerPoint, Outlook; solid understanding of all relevant regulatory and accreditation requirements for healthcare emergency management.
• Physical requirements and working conditions: Work primarily in office settings but includes time in clinical areas, command centers, and outdoor spaces. Must be available for activation during emergencies, including infectious disease outbreaks, natural disasters, and mass casualty events. May work extended hours during incidents or exercises. Ability to walk, stand, and move around inside and outside hospital and healthcare facilities during drills, inspections, and emergencies. May need to lift or carry emergency supplies or equipment (typically up to 25-50 lbs.). Use of computers, radios, and emergency communication devices. Handling and organizing emergency kits, signage, and documentation. Ability to read plans, maps, and digital displays. Hear and respond to alarms, radio communications, and verbal instructions in noisy environments. May be required to respond during off-hours, weekends, or holidays. Must be able to work under stress during real emergencies or high-pressure drills.

Skills

• Basic knowledge of the Joint Commission, CARF, NFPA, NIMS, DNV, CMS, and HSEEP programs.
• Competence in working with MS Excel, Word, PowerPoint, Outlook.
• Solid understanding of all relevant regulatory and accreditation requirements for healthcare emergency management.
• Knowledge of MS Planner and Teams.

Preferred Job Requirements

• Certifications/licenses/registrations: ICS-300, ICS-400, Certified Healthcare Emergency Professional (CHEP), Certified Emergency Manager (CEM).
• Education: Master’s degree preferred.
• Knowledge/skills/abilities: Competency in MS Planner and Teams.

Pay

$41.10 - $61.65 per hour.

Schedule

Primary working hours are days, but may include afternoons, evenings, weekends, and holidays during incident activations and exercises.