Senior Emergency Management Consultant
Kaiser Permanente · Pleasanton, CA · 1 wk ago
ConsultingFull-time
About the role
Leads the design, execution, and continuous improvement of a national emergency management program focused on safeguarding patient care and business continuity across a complex enterprise. Directs large-scale incident response efforts, aligning cross-functional leaders and resources during local, regional, and national emergencies, while maintaining enterprise-wide situational awareness and executive-level reporting.
Responsibilities
- Develops and manages national preparedness strategies, including complex disaster exercises, training programs, and standardized response frameworks aligned with federal guidelines (e.g., DHS, CMS, Joint Commission).
- Ensures organizational readiness through compliance monitoring, performance testing, and after-action reviews that drive measurable improvements and close operational gaps.
- Oversee enterprise emergency management systems and vendor partnerships, including RFP processes, contract negotiation, budget management, and optimization of tools such as incident notification and response platforms.
- Analyzes usage and cost trends to enhance efficiency and scalability while ensuring adoption and competency across all organizational levels.
- Partners with senior leadership, national business units, and external agencies (e.g., CDC, DHS) to develop risk mitigation strategies for complex threats such as cyber incidents, prolonged outages, and large-scale disasters.
- Leads cross-functional alignment on preparedness initiatives, establishes program goals, and measures outcomes through data-driven methodologies.
- Represents the organization in industry forums and collaborates with external partners to identify emerging risks and innovative solutions, translating insights into enterprise-wide tools, training, and programs that strengthen resilience and operational readiness.
- Assists Emergency Management Department Manager in maintaining a smooth transition from a situational alert status to emergency response mode, up to and including a full activation of the National Emergency Operations Center.
- Facilitates various working groups established in clinical, facilities, external affairs, community affairs, forward planning, supply chain and health policy. Attends working group meetings and manages agenda. Ensures groups are meeting agreed upon goals and each of the working group products are communicated to each of the other groups. Ensures established goals of the working groups are consistent with the goals of each of the other independent working groups and overall department objectives.
- Supports and consults to medical centers and regions to maintain their command centers, disaster plans, and staff training programs.
Requirements
- Minimum seven (7) years of professional work experience with three (3) years of project management experience in a complex environment.
- Masters degree, OR six (6) years of experience in a directly related field.
- High School Diploma or General Education Development (GED) required.
- Proven track record in facilitating diverse working groups, to include physician populated groups.
- Proven track record in disaster response/emergency management.
- Proficiency with common office environment software packages such as Microsoft Office (Word, PowerPoint and Excel), shared server files, Internet research and relational databases.
- Must be able to work in a Labor/Management Partnership environment.
- Experience in emergency management is preferred.
- Experience in healthcare administration and operations in a managed care setting are highly desirable.
Qualifications
- Minimum seven (7) years of professional work experience with three (3) years of project management experience in a complex environment dealing with health care delivery, technology, and business projects preferred.
Skills
- Project management experience
- Disaster response/emergency management
- Healthcare administration and operations
- Facilitating diverse working groups
- Common office environment software proficiency (Microsoft Office)
- Experience in emergency management
- Experience in healthcare administration and operations in a managed care setting
Benefits
- N/A
Pay
- N/A
Schedule
- N/A