Emergency Department Nurse Manager (Nights)

About the Role

This position involves leadership and management within the emergency department, focusing on patient care coordination, staff supervision, and operational efficiency.

Responsibilities

• Demonstrates assessment and reassessment documentation of emergency department patients and proper communication of findings to allied healthcare members.
• Coordinates patient flow through the emergency department and maintains appropriate staffing levels.
• Assures performance expectations are communicated to associates and monitors adherence to these expectations.
• Provides timely performance feedback and participates in interviewing and selection of unit associates.
• Manages staffing, scheduling, attendance, and tardy occurrences.
• Bases care and decisions on the Nursing Process (Assessment, Planning, Implementation, and Evaluation).
• Assists with formalizing departmental goals, performance improvement, and project management.
• Manages corrective actions and participates in budget planning and adherence.
• Demonstrates competence in caring for patients and supervises nursing care.
• Collaborates with healthcare team members to achieve optimal patient outcomes.
• Ensures nursing care aligns with licensure, accreditation, and organizational policies.
• Assures availability of necessary resources for the unit.
• Plans orientation for new associates and coordinates unit-based education activities.
• Leads unit-based council committees and ensures continual survey preparedness.
• Monitors and analyzes data related to patient outcomes and nursing performance, recommending improvements.
• Works collaboratively to maximize resource efficiency and allocates work assignments effectively.
• Analyzes non-productive time and recommends operational improvements.
• Ensures accurate, timely communication of patient status among healthcare team members.
• Maintains collaborative relationships with other departments and assists in conflict resolution.
• Identifies and reports safety risks, ensuring compliance with OSHA, infection control, and hospital policies.
• Assures equipment functionality and prompt action for repairs or replacements.
• Conducts interactions with patients, visitors, and colleagues in alignment with the hospital’s mission and values.
• Monitors and analyzes patient satisfaction, recommending improvements as needed.
• Acts as a role model in patient advocacy and effective conflict resolution.

Qualifications

• Registered Nurse (RN) licensure.
• Cardio-Pulmonary Resuscitation (CPR) certification.
• ACLS (Advanced Cardiovascular Life Support) certification.
• PALS (Pediatric Advanced Life Support) certification.
• TNCC (Trauma Nursing Core Course) certification.
• CEN (Certified Emergency Nurse) preferred.
• Five years of emergency nursing experience.
• Prior nursing management experience preferred.

Requirements

• Mandatory annual continuing education in:
  • Customer Service
  • Fire and Safety
  • Confidentiality-HIPAA
  • Infection Control
  • Corporate Compliance
  • Annual Unit-Specific Competencies
  • All education required by regulatory and accreditation bodies and/or Hancock Regional Hospital.

Expected Behaviors

• Professional Behavior
• Positive Attitude/Demeanor
• Respect
• Teamwork
• Accountability
• Communication
• Dedication to Excellence
• Leadership