Jobs · Management · Massachusetts

Embassy Suites Boston at Logan Airport - Front Desk Agent

Aimbridge Hospitality · Boston, MA · 3 wk ago
ManagementFull-time

Key Skills/Responsibilities

  • Guest Service Superstar: Bringing warmth and top-tier service to make guests feel at home.
  • Communication Champ: Clear, confident, and smiling communication skills.
  • Quick-Thinking Problem Solver: Turning challenges into happy endings.
  • Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details.

Education & Experience

  • High school diploma or equivalent.
  • Experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

Benefits

  • Competitive benefits package including medical, dental, and vision coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.

Property Information

  • Complimentary cooked-to-order breakfast and on-site restaurant, Porter Grill and Bar.
  • Two-room suites with 2 HDTVs and a sofa bed.
  • In-room microwaves and refrigerators.
  • Free evening manager's reception with light snacks and nonalcoholic beverages.
  • Business facilities with a conference area for up to 300 guests.
  • A fitness center, indoor pool, and whirlpool.
  • Free shuttle service to the 'T' (underground) station.
  • Easy access to attractions in the city center, Boston Convention Center, and city's financial district.

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