Embassy Suites Boston at Logan Airport - Front Desk Assistant Manager OEM
Aimbridge Hospitality · Boston, MA · 2 wk ago
AdministrativeFull-time
Key Skills/Responsibilities
- Service with a Smile: Friendly and efficient service to guests and team members alike.
- Lead the Way: Motivate, coach, and guide the front desk crew, ensuring high standards and smooth operations.
- Problem-Solving Powerhouse: Handle guest concerns calmly and quickly, preventing issues from becoming problems.
- Master of the Details: Manage room revenue, maintain a professional appearance, and ensure systems run smoothly.
Education & Experience
- 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- 3-5 years of progressive experience in a hotel or related field, preferably with supervisory experience.
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
Benefits
- Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and a 401k retirement plan.
- Now offering Daily Pay!
Property Information
- Complimentary cooked-to-order breakfast and an on-site restaurant, Porter Grill and Bar.
- Two-room suites with 2 HDTVs and a sofa bed.
- In-room amenities include in-room microwaves and refrigerators.
- Free evening manager's reception with light snacks and nonalcoholic beverages.
- Business facilities with a conference area for up to 300 guests.
- A fitness center, indoor pool, and whirlpool.
- Free shuttle service to the 'T' (underground) station for easy access to city attractions.
- The Boston Convention Center and city's financial district are within a 5-mile radius of the property.