Greeter - Boston Logan Airport - Part Time

Responsibilities

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Absorb questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Requirements

• Must be at least 18 years of age
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have a High School Diploma or GED
• Must have at least 6 months of prior customer service experience
• Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

Qualifications

We are looking for someone who can provide excellent customer service and is comfortable working in a fast-paced environment. This position requires a high level of attention to detail and the ability to handle multiple tasks simultaneously.