Greeter - Sky Harbor Airport - Full Time

About the role

The National/Alamo brand of Enterprise Mobility is hiring for a Greeter position. This role is part of the largest and fastest-growing privately owned automotive rental and leasing company in North America.

Responsibilities

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Aid members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Requirements

• Must be at least 18 years of age
• Must have at least 1 year of face to face customer service experience within the last 5 years
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Apart from religious observation, must be able to work the following shift/schedule: Sunday - Thursday 11:00am - 7:30pm or Tuesday - Saturday 11:00am - 7:30pm
• Must not have interviewed with Enterprise for a customer service position at Sky Harbor position in the last 12 months

Qualifications

• Must be able to work flexible shifts

Skills

• Customer service skills
• Communication skills
• Problem-solving skills
• Time management skills

Benefits

• Paid time off
• Employee rental car discounts
• Retail savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Pay

$17 / hour

Schedule

Sunday - Thursday 11:00am - 7:30pm
Tuesday - Saturday 11:00am - 7:30pm

Equal Opportunity Employer/Disability/Veterans

We are an equal opportunity employer and welcome applications from people of all backgrounds. We are committed to creating a diverse and inclusive workplace, and we encourage applications from individuals who identify as women, racial and ethnic minorities, individuals with disabilities, and veterans.