Greeter - Boston Logan Airport

Responsibilities

• Work proactively with shuttlers, service agents, handheld return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Aid members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Maintain hangtag information correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties as determined by management to ensure our service meets the needs of our customers

Requirements

• Must be at least 18 years of age
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must have a High School Diploma or GED
• Must have at least 6 months of prior customer service experience
• Must have a current and valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years.
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI).

Benefits

• Paid time off
• Employee discount
• Retail savings plan
• Extended Health Benefits (Medical, Prescription Drug, Dental and Vision)
• Life Insurance
• Training and development

Schedule

Sunday-Thursday 2:00pm-11:00pm

Pay

The pay for this position starts at $19 / hour. There is also a $2.00 / hour shift differential for hours worked from 7:00pm to 5:00am, bringing up the hourly rate to $21/hour during those hours.

Location

This position is located at Boston Logan Airport (BOS) - 15 Transportation Way Boston, MA 02128.

About the Role

We are working towards our shared vision to be the world's best and most trusted mobility company.

Qualifications

We are looking for someone who can provide superior, friendly, efficient service during all aspects of the rental car process.