Greeter- Detroit Airport

Responsibilities

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Aid members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
• Sought to improve job performance through self-assessment, skill development, training and goal setting

Qualifications

• Must be at least 18 years old
• Must be authorized to work in the U.S. and not require work authorization sponsorship by our company for this position, now or in the future
• High School Diploma or G.E.D. required
• Minimum of 6 months customer service experience
• Must have a valid driver's license with no more than 2 moving violations within the last 3 years
• No drug or alcohol related convictions on driving record in the last 5 years
• Must be able to work outdoors (parking lot and garage) in the elements with long periods of standing
• Must be able to work varying shifts, including morning, evenings, nights, weekends and holidays