ELIGIBILITY WORKER

About the Role

The HIV/AIDS Services Administration (HASA) provides intensive case management, rental assistance, emergency and non-emergency housing, and assistance with applying for public benefits and services including Medicaid, food stamps and cash assistance. HASA also provides vocational services that prepare clients for work, with counselors to help identify barriers to employment, and home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal.

Responsibilities

• Perform initial assessment and recertification interviews to document mandated information, assess need and level of assistance, while verifying that the consumer has presented all necessary documentation by annotating case record and making copies. In those cases where further documentation is required, follow-up appointments are scheduled.
• Determine initial and continuing eligibility for HASA services by using automated computer systems such as Welfare Management Systems (WMS), Paperless Office Systems (POS), Family Care Tracking System (FACTORS) on consumer demographics, and refers consumers to Eligibility Verification Review (EVR) and Automated Finger Imaging System, WINROO, and Turn Around Documents (TADS).
• Prepare regular and bottom-fine budgets to determine the amount of benefits when there is income in the household and when individuals in the household have income that must be used towards the assessment for food stamps.
• Review pertinent consumer data from HASA databases, State Welfare Systems. Submitted documentation, computer printouts, matches and files, to enter client specific information into systems and process clearances as they develop.
• Prepare detailed write-ups on case decisions and histories utilizing history sheets (W25s) as mandated to support eligibility decisions made on actions rendered for ongoing or one-shot deal cases.
• Initiates benefit payments to consumers after validating budgets ensuring that benefits are submitted through the EPFT system by required roll out dates.
• Prepare case TADS to reflect changes in household composition or correct incorrect information.
• Liaisons with courts, marshals, landlords, and utility companies on behalf of clients in regard to inquiries, dispossess', utility shut offs and funds due to these sources.
• Evaluate consumers to verify if they meet the specific mandated requirements for various special grants: rehousing, furniture, clothing, and utility connection fees; for those meeting minimum requirements appropriate procedures are completed.
• Maintain daily Tickler Files for W908T Face-to-Face Recertification return form, Application Data, WI 13K Return with Additional documentation form, Emergency Checks, and WI 06 Cards.
• Prepare daily transmittals on case actions for supervisor's weekly reports.

Qualifications

• Completion of 30 semester credits at an accredited college or university; or
• A four year high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas:
  • Interviewing, gathering information and/or preparing necessary documentation for the purpose of making recommendations concerning eligibility for public assistance or unemployment, health benefits, social security, insurance, or participation in social services or community programs, and other similar benefits; or
  • Performing bookkeeping, bank teller duties, housing office teller duties, purchasing agent, assistant store manager, sales representative responsible for accounts, or customer service duties or a job in which the duties include helping customers with questions or concerns; or
  • Dealing with social service agencies, legal representatives, or aiding individuals in navigating housing, social, financial or health problems or application systems; or
• A satisfactory combination of education and/or experience equivalent to the above. College education may be substituted for the experience on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have at least a four year high school diploma or its educational equivalent.

Schedule

9:00a – 5:00p

Work Locations

• Queensboro – 33-28 Northern Blvd, Long Island City, NY
• Garrison – 890 Garrison Ave, Bronx, NY

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