Electronic Specialist - 90341760 - Chicago

Job Summary

This role is responsible for monitoring, maintaining, and troubleshooting Amtrak’s Centralized Traffic Control (CTC) system and associated technologies, including Train Dispatch Control Systems, PTC, SCADA, and EEPs. This role ensures the reliability of local and wide-area networks, workstation equipment, visual displays, and related electronics supporting computerized dispatching and corporate systems. The Electronic Specialist serves as the primary contact for emergency dispatch operations during telecommunications failures, coordinating system restoration with internal teams and third-party providers.

Essential Functions

• Recommend and assist with the assessment of emerging technologies.
• Monitor all production systems and provide immediate onsite support for any problems, this includes but is not limited to AMTEC, SCADA, PTC, and EEPS.
• Provide historical data to other departments and agencies for reporting as well as data for the development groups for troubleshooting purposes.
• Perform system administration and troubleshooting duties on the HP NonStop and Red Hat (RHEL 8) workstations.
• Install and configure and trouble shoot Igel’s and HP Thin Clients, printers, cabling and various computer and network hardware.

Minimum Qualifications

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience or 4+ years relevant experience in subject matter expert capacity.
• Passing score on written Electronic Specialist examination.
• Successful completion of company supplied, in-house roadway worker training class and Amtrak operating rules class in order to maintain employment as per FRA CFR Part 214 and Part 218.
• Shift work, after hours work and on-call status required (up to 16 hours/day).

Preferred Qualifications

• Bachelor’s degree in computer science or engineering.
• Plus 2 years of relevant work experience.
• Communications And Interpersonal Skills
• Technical Expertise: Background in electronics, electrical systems, networking, and computer hardware/software; experience with Industrial Control Systems (ICS), SCADA, or CTC Dispatching Centers preferred.
• Operating System and Server Knowledge: Familiarity with Linux/Unix environments and Nonstop server systems.
• IT Service Management Awareness: Exposure to ITIL Framework principles for incident, change, problem, and release management.
• Communication and Collaboration Skills: Strong interpersonal and communication abilities; able to work effectively in an integrated team environment while being self-sufficient.
• Adaptability and Problem-Solving: Ability to troubleshoot complex systems and coordinate solutions across multiple platforms and stakeholders.

Physical Requirements/Environmental Conditions

• Requires on–call status.
• Shift work and after-hours works is required and may be up to 16 hours per day.

Pay and Benefits

• The salary/hourly range is $65,500.00 – $84,888.00.
• Pay is based on several factors including but not limited to education, work experience, certifications, etc.
• Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary.
• Health and Wellbeing
• Financial and Retirement
• Work and Family Life Support
• Health, Dental, and Vision Insurance
• 401K with Employer Match
• Generous Paid Time Off
• Wellness Programs
• Railroad Retirement Benefits
• Paid Caregiving Days and Backup Care
• Health Savings Account
• Public Service Student Loan Forgiveness
• Fertility and Family Building Benefits

Requisition ID

166722

Work Arrangement

06-Onsite 4/5 Days

Relocation Offered

No

Travel Requirements

Up to 25%