Electronic Funds Transfer Specialist

What You'll Do

• Process ACH debit and credit originations and/or receipts through the US low-value clearing network.
• Initiate Notification of Changes (NOCs) as it pertains to original ACH transactions and process any returns.
• Verify, post, and balance all ACH transactions and complete reconciliations of ACH transactions and general ledger postings.
• Provide assistance with inquiries regarding ACH transactions.
• Process items daily through in-house manual payroll solution for external UN agencies not currently using an ACH or wire transfer solution.
• Perform verification of incoming and outgoing ACH files on a daily basis.
• Ensure file transmission is properly scheduled and received by our ACH Operator. This includes ACH origination and return files.
• Assist with EFT related inquiries from management, internal colleagues and/or members.
• Monitor group mailboxes as assigned and respond in a timely, clear and concise manner.
• Assist management with fact-finding, data mining and operational efficiency initiatives upon request.
• Assist as needed with check processing, including posting/returning of inclearing checks, deposited check imaging, and foreign check collection.
• Follow departmental guidelines regarding verification procedures, posting, exception handling, and return handling.
• Provide assistance with inquiries regarding check transactions.
• Clock in and out as needed for check processing.
• Coordinate with Accounting to resolve erroneous postings between internal General Ledger accounts and member accounts.
• Create daily reconciliation sheets for EFT activities and deliver to Accounting for prior-day processing.
• Notify Accounting of posting adjustments (e.g. manual returns, check adjustments) that will impact General Ledger balancing.
• Ensure all forms received from members are processed in a timely manner (e.g. Stop Payment, Unauthorized ACH Debit and/or Payroll Allocation).

What We're Seeking

• Associate's degree
• 3 years of ACH origination/receipt processing with an industry-standard ACH processing application (e.g. PEP+ or ACHPlus) experience
• Excellent decision-making skills
• Demonstrated ability to problem solve and is solution-oriented
• Excellent interpersonal skills and detail-oriented
• Proficient in Microsoft Office

Who We Are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type.