EDI Supervisor

Responsibilities

• Configure and test ANSI 834 files, gather carrier requirements, and provide ongoing support for file integrations and data reconciliation.
• Manage integrated carrier files, payroll vendor APIs, and support renewal and open enrollment processes.
• Oversee the shared EDI inbox, create and assign tickets, maintain project documentation, and manage select broker relationships.
• Lead a team while maintaining an individual caseload, assisting with workload balancing, coaching, performance reviews, and team-building efforts.
• Lead daily scrum meetings and serve as the first point of escalation for urgent issues.

Requirements

• Bachelor's degree in business administration, marketing, or related field preferred; high school diploma or equivalent required.
• Experience with ANSI 834 file testing and implementation required.
• Strong knowledge of the health insurance industry and core products, including medical, dental, and vision, required.
• Experience with Employee Navigator or similar enrollment management systems required.
• Able to manage high-volume emails, competing priorities, and multitask effectively in a fast-paced environment required.
• Prior Team Lead or Supervisor experience preferred.
• Effective communication, organization, project management, and Microsoft Office skills.