EDI Coordinator

Position Summary

As an EDI Coordinator, you will set up, troubleshoot and maintain Electronic Data Interchange (EDI) functions for Healthcare and Life Sciences Customer Operations, Accounts Receivable, and Traffic departments. Ensure all inbound and outbound electronic transactions and documents are transacting properly and any issues impacting daily operations are addressed immediately. Support the EDI function by executing on continuous improvements and on-going migration and set ups of transactions. Working hours for this role are Monday - Friday 8am-5pm EST. This is a hybrid position after training. The team meets at our office in Mentor OH on Monday and Tuesday.

What You'll Do As An EDI Coordinator

• EDI Administration – 85% Work with Customer Operations, Corporate Accounts, Accounts Receivable, Traffic Department, and freight companies to maintain and promote high level of service to and from Trading Partners by understanding ISA#’s, qualifier ID’s, Van usage, transaction types, transaction and version specifications, and ordering protocols. Create and maintain bill-to and ship-to locations for Trading Partners in Oracle and Oracle Gateway systems. Identify and make corrections to all errors in Oracle Gateway and Error Corrections programs. Communicate with trading partners how to correct future transmissions. Resubmit EDI invoices for processing. Complete GHX on-boarding requests. Maintain the EDI do not book list. Maintain, add, and delete the incorrect item numbers sent by trading partners in GIS item cross reference table. Support needs for development and maintenance of incoming and outbound ISA, GS, and ST envelopes for trading partners using Gentran Integration Suite (GIS). Ensure Trading Partner documentation and work instructions are up to date.
• Strategic Initiatives – 10% Test new EDI documents and functionality. Stay current on EDI best practices and technology advancements by attending training, seminars and/or conferences. Supports the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs)
• Online Storefront Administration – 5% Manage corrections and other order import exceptions generated from STERIS’ online storefront Partner with eCommerce team on testing of updates to online storefront

The Experience, Skills And Abilities Needed

• Required: High school diploma and at least 4+ years of business experience Bachelor’s degree and at least 2+ years of business experienceExperience in a Customer facing roleStrong problem solving, analytical and troubleshooting skills.Excellent written and verbal communication skills.Must be computer literate.A proven team player with the ability to work with minimal supervision.Ability to prioritize and manage multiple tasks.Strong Customer focus.Sense of urgency.Self starter.
• Preferred Experience with order entry systems preferred.Working knowledge of Oracle preferred.

STERIS Offers

• Market competitive payExtensive paid time off and (9) added holidaysExcellent healthcare, dental, and vision benefits Long/short term disability coverage401(K) with company match Maternity and parental leave Additional add on benefits/discounts for programs such as pet insurance Tuition reimbursement and continued educational programsExcellent opportunities for advancement in a stable long-term careerMentor HQ – Onsite cafeteria, gym, and local sport facility discounts

Pay Range

The pay range for this opportunity is $39,250 - $48,500. This position is eligible for bonus participation. Minimum pay rates offered will comply with county/city minimums, if higher than range listed.

Additional Information

• Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
• STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
• If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
• STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.