E-Commerce Computer Technician

Required Travel: 0% | Position Type: Hourly Full-Time | Hourly Rate Bonus Potential: Up to $250/month

Qualifications

• No degree required; High School Diploma or GED preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.
• Experience performing POST diagnostics on computer operating systems.
• Knowledge of various operating systems, including Windows, Mac, and Linux.
• Experience identifying and recommending computers suitable for refurbishment.
• Familiarity with Dell and Microsoft refurbishing requirements and standards.

Responsibilities

• Sort, inspect, and distribute items according to quality standards.
• Inspect and identify end-of-life computers versus devices that can be refurbished.
• Install and run software using USB drives or DVDs.
• Prepare approved computers for the refurbishment process.
• Ensure high-quality refurbished computers are processed and ready for shipment in a timely manner.
• Meet daily production goals and performance expectations set by management.
• Establish and maintain positive and professional relationships with team members and leadership and work cross-functionally with other teams to increase communication.
• Utilize safe work practices through awareness and observation and contribute to ensuring the workplace is hazard-free by removing obstructions and keeping aisles and designated walkways debris-free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Report any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities