Dynamics 365 CRM Tester

Job Summary

We are seeking a skilled and detail-oriented Dynamics 365 Tester to lead and execute testing efforts across Microsoft Dynamics 365 and Power Platform (Power Automate, Power Apps), with a strong focus on validating integrations and end-to-end business processes. This role requires hands-on experience with manual and automated testing and an understanding of content management, workflows, and system integrations. The ideal candidate will be comfortable working in a SAFe Agile environment and bring a strong focus on quality, continuous improvement, and business process validation.

Essential Functions

• Design and execute test plans across Dynamics 365, Power Platform and SharePoint Online, and integrated solutions (functional, regression, integration, performance, UAT)
• Validate Power Platform capabilities including document management, workflows, permissions, and user experience
• Test and ensure quality across integrations between Dynamics 365, Power Platform, SharePoint, and related platforms
• Collaborate with cross-functional teams to validate end-to-end business processes and requirements
• Document defects, test results, and maintain logs; raise risks and escalate when needed
• Support user acceptance testing and provide guidance to business users
• Leverage tools such as Azure DevOps, Mabl, Playwright, and other frameworks to improve coverage and efficiency
• Continuously improve testing processes, automation coverage, and integration validation strategies

Required Experience

• BS in Computer Science, Information Technology, Engineering, or related field (or equivalent practical experience)
• 4+ years of software testing experience, including manual and automated testing
• 3+ years of experience testing Microsoft Dynamics 365 and Power Platform
• Experience validating system integrations, workflows, and data exchange across platforms
• Familiarity with test management tools (Azure DevOps, Playwright or Mabl)
• Strong understanding of Power Platform (Power Automate, Power Apps)
• Experience working within the SAFe framework
• Strong communication, analytical, and problem-solving skills with attention to detail

Preferred Experience

• Experience testing Dynamics 365 and SharePoint integrations
• Familiarity with SharePoint supporting workflows and integrations
• Experience in environments focused on content management and business process modernization
• SAFe certification (e.g., SAFe Tester)
• Candidates located in the Washington, DC metro area or Chicago are strongly preferred

Competencies

• Strong attention to detail and commitment to quality
• Ability to collaborate effectively across technical and business teams
• Proactive risk identification with timely escalation
• Ability to support modernization efforts, including validating new solutions as legacy platforms are retired and business processes are streamlined
• Continuous improvement mindset with a focus on efficiency and coverage