DWB Quality Supervisor

Position Summary

Captures the day-to-day activities of the Quality Department to ensure meeting/exceeding the entire plant and overall company goals of quality, customer service, and prerequisite programs that validate environmental program procedures, and overall employee safety.

Essential Job Functions

• Directs the quality department staff and assures staffing schedules are appropriate and daily work is assigned to provide efficient support for production, shipping, and receiving.
• Responsible for verification & maintenance of Food Safety Plans (HACCP), Pre-requisite programs, Preventive Controls and Food Quality Plans as described by SQF. Provides validation input.
• Develops and implements programs, policies and procedures around Quality Control and Food Safety.
• Provides all initial and ongoing training programs for quality inspectors as well as the general employee population as required.
• Conducts plant wide food safety and quality assurance training to increase the knowledge and capabilities of employees, and to satisfy regulatory requirements.
• Performs first level of performance appraisal and corrective action for all quality inspectors as required.
• Continuously monitors and maintains records, books, files, etc.
• Aids in the implementation of the facility environmental testing program to assure compliance with all customer and regulatory requirements.
• Works closely with production, maintenance, and warehouse supervision and employees on problems for effective root cause analysis, resolution, and prevention.
• Covers holds, rejection, and product disposition of all raw materials, in-process, and finished product.
• Works with production and warehouse to control, maintain, and/or improve as appropriate the handling, storage, and usage of materials.
• Aids in plant trials and critical process improvements as needed.
• Works with QA Manager to provide for supplier deficiency improvements, root cause analysis, corrective and preventative action, customer complaint resolution, etc.
• Completes periodic sanitation, GMP, food security, and food safety audits of the plant and make recommendations to correct deficiencies.
• Follows up with respective departments regarding corrective action plans to improve sanitation.
• Conducts and participates in mock traceability projects to determine the accuracy of tracking raw ingredients from processing to a customer’s kitchen table, environmental testing to validate sanitation procedures, conduct pathogen testing to meet customer and regulatory expectations.
• Drives continual quality improvement as measured by key performance indicators including internal and external audits, and company quality metrics.
• Performs all other duties, responsibilities, and special projects as assigned.

Job Specifications

• Education/Training Required: A bachelor’s degree is required (Food Science, Biology, Chemistry preferred, other related technical degrees considered).
• Experience/Knowledge/Abilities Required: 3 to 5 years of laboratory and supervision experience in a food environment. Experience with GFSI Standards, FDA Food Safety and Quality Standards. Strong technical, problem-solving, and problem-resolution skills. Ability to work collaboratively across departmental boundaries.
• Preferred: 5 to 8 years’ experience in a food manufacturing / quality leadership or management position.

Employees Supervised

• Quality Leader & Inspectors

Contacts

• Internal employees, external suppliers/vendors/customers

Work Environment

• Office, Lab, and Factory Floor

Equipment Used

• Computer, Lab Equipment
• Working knowledge of MS office products

Hours

• 8pm to 4am - Supports 3rd shift