DUO Manager - Full time

About the Role

Plan, organize, control and direct the work of employees in the Hotel’s All-Day or Fine Dining Restaurant while ensuring guest satisfaction. This role is part of the Food & Beverage Division, reporting to the Assistant Director & Director of Food & Beverage Division.

Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.
• Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Describe and ensure quality of all food & beverage items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.

Requirements

• Minimum of 2 years Front of the House F&B management experience required, preferably in a high standard resort setting.
• Working knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Ability to operate computer equipment and other food & beverage computer systems.
• Reading, writing and oral proficiency in the English language.
• Hawaii Food Handler Card
• Maui Liquor Card
• ServSafe certification (within 3 months of hire)
• Tuberculosis Clearance
• Valid authorization to work in the United States at the time of application.

Schedule

Full time schedule based on operational needs, including evenings, weekends, and public holidays. A physically active role.

Pay

Salary Range: $82,000 - $100,000

Benefits

• Comprehensive benefits package (including Medical, Dental, Life Insurance, 401(k), Roth, etc.)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and at other Four Seasons properties
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break