Duck Creek Developer II

We're looking to grow our Duck Technology Development Team! Are you ready to take your Duck Creek expertise to the next level? If you're passionate about technology, enjoy solving complex problems, and thrive in a collaborative environment, this opportunity is for you. You'll play a key role in developing and supporting custom applications designed to enhance Duck Creek products and services, focusing on Billing configuration and integration.

About the role

You'll build on your existing development foundation while tackling increasingly complex Billing configuration and integration efforts using Duck Creek's proprietary tools alongside industry-standard code management systems. This role involves close collaboration with Analysts, Developers, Technical Leads, Architects, Business and Quality SMEs, and Project Leadership to understand business requirements, develop effective solutions, and plan future capabilities. You'll also mentor junior team members, participate in code reviews, and continue developing your skills as you work toward a Senior Developer role.

Responsibilities

• Engage with clients and internal stakeholders to understand their needs, ask thoughtful questions, and deliver high-quality work.
• Develop customized Duck Creek Billing solutions through ManuScript configuration, including more complex components and integrations.
• Apply your knowledge of the Duck Creek Billing Product, including Author, Express, Server, User Admin, Billing, and Billing Integration.
• Develop and optimize SQL-based queries to support Billing development and troubleshooting.
• Investigate and resolve complex customer issues, collaborating with senior developers when appropriate.
• Assist with planning and designing solutions that align future capabilities with client functional and technical strategies.
• Participate in code reviews to support quality and consistency across the development team.
• Follow department coding standards and software development best practices.
• Collaborate with cross-functional teams throughout the software development lifecycle, including within an Agile environment.
• Use available tools and technology, including AI, to improve efficiency and accuracy.
• Provide guidance, mentorship, and support to junior-level team members.
• Continue developing your technical expertise while contributing to the growth and development of those around you.

Requirements

• 3–5 years of industry experience or equivalent training.
• At least 3 years of experience with Duck Creek Billing or related Duck Creek product lines, including development experience with Duck Creek Toolsets. Industry training may substitute for Duck Creek experience in some cases.
• Proficient to advanced knowledge of the Duck Creek Billing Product, including Author, Express, Server, User Admin, Billing, and Billing Integration.
• Thorough understanding of Duck Creek ManuScript components and the ability to translate business needs into ManuScript Inheritance structures and technical components.
• Hands-on experience with Duck Creek Author, including Fields, Pages, Forms, and Tables.
• Hands-on experience with Duck Creek debugging tools, including TraceMonitor, ExampleUtil (including TSV), Data Tester, and Processing Exceptions.
• Experience using Duck Creek Skins.
• Experience using C#-based custom business objects.
• Proficiency using the Duck Creek API.
• Experience using Duck Creek Anywhere.
• Experience with SOAP and REST APIs.
• Experience with multiple Duck Creek product versions.
• Experience with XML or a similar programming language.
• Experience with SQL Server, including Stored Procedures, Triggers, User Defined Functions/Types, Cursors, and XQueries.
• Experience with Billing Services, including Scheduled Activities and Async Queue.
• Proficient use of source control.
• Experience with project management and issue-tracking systems such as ADO/JIRA.
• Understanding of the methods, timing, and reasons behind versioning.
• Microsoft Office 365 experience.
• Full knowledge of the software development lifecycle, including an Agile environment.
• Excellent written and verbal communication skills with strong attention to detail.
• Highly motivated, team-oriented, and a self-starter.
• Ability to work independently and effectively in a team environment.
• Strong organizational, prioritization, and time-management skills.
• Ability to mentor and support junior-level team members.
• Bachelor's degree or higher in Business or Computer Information Systems preferred, although relevant work experience will be considered.

Schedule

• Full-time position, primarily Monday through Friday, 8:00 AM to 5:00 PM local time.
• Ability to work outside of primary hours as needed.
• Remote opportunity or the option to work from one of our offices in Springfield, MO; San Juan, Puerto Rico; or Tegucigalpa, Honduras.
• Ability to travel as needed.

Benefits

• Competitive salary package with an annual bonus.
• Comprehensive and inclusive health benefits.
• Flexible working arrangements.
• Opportunities for internal advancement and career development.
• Relaxed office environment with casual dress code.
• Company-sponsored activities and team-building events.
• PTO & paid company holidays.
• Traditional & Roth 401k with a 5% company match.
• Physical and mental wellness program.